Hill Park Cleaners

★★★★☆

About Hill Park Cleaners

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  • Dry Cleaning & Laundry Services

Personal Services

Personal Services
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*** Please note that Hill Park Cleaner is directly affiliated with MidPark Cleaners (located at 2304 Midway Road, Plano) as the general manager whose name is noted below oversees both locations. The following was submitted for MidPark Cleaners ***

First of all, this review is valid as long as this dry cleaner is operated by the person(s) who is (are) an Indian immigrant from India. The name of the general manager is "Eric Iqball". I do not wish to penalize this business if there is a change in ownership.

WHAT HAPPENED:

I left a few dress shirts for laundry and one pair of wool pants for dry cleaning (Hugo Boss, paid $175. nearly brand new). When I picked them up, I noticed that my pants were severely shrank and wrinkled inside the waistline. Obviously, my wool pants were washed with water by mistake.

I managed to put my legs in, but there was no way I could even bring the pants up to my waistline because it greatly shrank. I told the person at the counter about the problem and left my pants for them to see. I was told that some would contact me. Days went by and never heard back. So, I called them back and insisted.

Finally, a man by the name of "ERIC IQBALL" called me. He flatly denied the mistake they made. Furthermore, he told me that I was trying to deceive them by making a false claim. He then offered to pay me $75. At that point, money became no longer an issue. It was their dishonesty and unscrupulous business practice that made me very angry. Hey, people do make a mistake. I would have been perfectly fine with $75 if this merchant had extended me an honest apology...

At that point, even if he offered me full $175, I would not have taken it. I was determined to fight for the justice. I have been planning to take this matter to the Plano small claims court, but my demanding work schedule has made it hard for me to find the time to go to the court and file a claim. Those who may have been involved in the small claims court litigation will understand how much of hassle it can be to file a claim and appear for the hearing.

CONCLUSION:

Now at this point in time, I chose to honestly share my experience with those who may consider using their dry cleaning service based on facts, nothing but the facts. I still have my pants with their tag in my possession that were destroyed by this very dishonest merchant. If anybody wants to see the image, I will be happy to e-mail you the picture.

Don

1
★☆☆☆☆

*** Please note that Hill Park Cleaner is directly affiliated with MidPark Cleaners (located at 2304 Midway Road, Plano) as the general manager whose name is noted below oversees both locations. The following was submitted for MidPark Cleaners ***

First of all, this review is valid as long as this dry cleaner is operated by the person(s) who is (are) an Indian immigrant from India. The name of the general manager is "Eric Iqball". I do not wish to penalize this business if there is a change in ownership.

WHAT HAPPENED:

I left a few dress shirts for laundry and one pair of wool pants for dry cleaning (Hugo Boss, paid $175. nearly brand new). When I picked them up, I noticed that my pants were severely shrank and wrinkled inside the waistline. Obviously, my wool pants were washed with water by mistake.

I managed to put my legs in, but there was no way I could even bring the pants up to my waistline because it greatly shrank. I told the person at the counter about the problem and left my pants for them to see. I was told that some would contact me. Days went by and never heard back. So, I called them back and insisted.

Finally, a man by the name of "ERIC IQBALL" called me. He flatly denied the mistake they made. Furthermore, he told me that I was trying to deceive them by making a false claim. He then offered to pay me $75. At that point, money became no longer an issue. It was their dishonesty and unscrupulous business practice that made me very angry. Hey, people do make a mistake. I would have been perfectly fine with $75 if this merchant had extended me an honest apology...

At that point, even if he offered me full $175, I would not have taken it. I was determined to fight for the justice. I have been planning to take this matter to the Plano small claims court, but my demanding work schedule has made it hard for me to find the time to go to the court and file a claim. Those who may have been involved in the small claims court litigation will understand how much of hassle it can be to file a claim and appear for the hearing.

CONCLUSION:

Now at this point in time, I chose to honestly share my experience with those who may consider using their dry cleaning service based on facts, nothing but the facts. I still have my pants with their tag in my possession that were destroyed by this very dishonest merchant. If anybody wants to see the image, I will be happy to e-mail you the picture.

Don

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These people are the best. Even after months of not seeing them, and thousands of customers, they still remember my last name and my face when I come in. They have EXCEPTIONAL service and are very reasonable with their prices. I have moved twice, recently to McKinney, and I still go out of my way to drop of my cleaning here because I know they will take care of it. Wish they were in McKinney!!!

5
★★★★★

These people are the best. Even after months of not seeing them, and thousands of customers, they still remember my last name and my face when I come in. They have EXCEPTIONAL service and are very reasonable with their prices. I have moved twice, recently to McKinney, and I still go out of my way to drop of my cleaning here because I know they will take care of it. Wish they were in McKinney!!!

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Hill Park Cleaners is my favorite dry cleaner! We selected this cleaner because of their drive through window and location.

What a surprise. They offer excellent cleaning, a super price and the best customer service.

We drive up to the window and the staff recognizes our face and car - they just go get the cleaning! They know our ENTIRE family by name. The kids even look forward to picking up the cleaning.

PROS: Good product, good service
CONS:

5
★★★★★

Hill Park Cleaners is my favorite dry cleaner! We selected this cleaner because of their drive through window and location.

What a surprise. They offer excellent cleaning, a super price and the best customer service.

We drive up to the window and the staff recognizes our face and car - they just go get the cleaning! They know our ENTIRE family by name. The kids even look forward to picking up the cleaning.

PROS: Good product, good service
CONS:

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To be honest i went to this drycleaners simply based on their location because i was very busy and need the convienence of something that was close to my house and that was what I got. But I was simply astounded at their customer service. I had never witness such friendly customer service in a drycleaners and they were very friendly. They were very resonably priced and will definitely go there again in the future.

I consider this a great metroplex find and will definitely shop there

4
★★★★☆

To be honest i went to this drycleaners simply based on their location because i was very busy and need the convienence of something that was close to my house and that was what I got. But I was simply astounded at their customer service. I had never witness such friendly customer service in a drycleaners and they were very friendly. They were very resonably priced and will definitely go there again in the future.

I consider this a great metroplex find and will definitely shop there

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