McDonald's

★☆☆☆☆
  • 1101 W Queen St

    Hampton, VA 23669

    Map & Directions
  • 757-722-1614

About McDonald's

Categories
  • Fast Food Restaurants
  • Restaurants
  • Breakfast
  • Coffeehouses
  • Hamburgers
  • Sandwich Shops
Details
  • $
  • Breakfast
  • Carry Out
  • Cheap Eats
  • Family Style Dining
  • Family-Friendly Dining
  • Group Dining
  • Lunch Spot
  • Open 7 Days
Hours
M-Th 5am-1am, F-Sa 24hr, Su 4am-1am
Payment Options
  • American Express
  • Android Pay
  • Apple Pay
  • Cash
  • Discover
  • MasterCard
  • Visa
Services
  • DriveThru
  • WiFi
  • GiftCards
  • MobileOffers
  • MobileOrdering
  • Indoor Dining Available

Food

Food
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1.0 2
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I had the misfortune of going to this McDonald's and will never go there again. I ordered a cheeseburger, value fries and 2 apple pies. The line was a bit long but I was hungry. Once I got to the pay window, I noticed there seemed to be a lot of people working, so I couldn't understand why the line was so long for ordering. As I got closer to the pick-up window, there was a car who pulled up just enough for the cars behind to go around. Out came a worker who then handed the person another bag. When it was my turn, the guy folded my bag, which is something I'm not used to. When he handed it to me, I opened it to grab some fries, (no one, in my opinion, beats Mickey D's hot fries).The fries were cold, not even a little heat to them. I said to the guy in the window, "Now I know why you folded my bag. These fries are cold." He just smirked at me then said over his shoulder, "Cold fries." By the time I pulled up to where the previous car was stopped, A lady came out, took the cold fries and told me she would bring me some hot fries in a second and to pull over into the parking area. I sat there and ate my burger, it took longer than a second. I finally went inside with my receipt and asked for my hot fries. The same lady who I had spoken with only a few minutes before, looked at me and said, "Oh, yours are cold too?" I just looked at her. She then went and scooped up my fries, handed them to me without another word. As I pulled out, I reached in the bag for a pie, it was stone cold too, but I had had enough so I kept driving. It was only around 9:30 PM. Never again, day time or late night.

PROS: Fries are still the best when hot.
CONS: Bad attitudes, deceitful practices.

1
★☆☆☆☆

I had the misfortune of going to this McDonald's and will never go there again. I ordered a cheeseburger, value fries and 2 apple pies. The line was a bit long but I was hungry. Once I got to the pay window, I noticed there seemed to be a lot of people working, so I couldn't understand why the line was so long for ordering. As I got closer to the pick-up window, there was a car who pulled up just enough for the cars behind to go around. Out came a worker who then handed the person another bag. When it was my turn, the guy folded my bag, which is something I'm not used to. When he handed it to me, I opened it to grab some fries, (no one, in my opinion, beats Mickey D's hot fries).The fries were cold, not even a little heat to them. I said to the guy in the window, "Now I know why you folded my bag. These fries are cold." He just smirked at me then said over his shoulder, "Cold fries." By the time I pulled up to where the previous car was stopped, A lady came out, took the cold fries and told me she would bring me some hot fries in a second and to pull over into the parking area. I sat there and ate my burger, it took longer than a second. I finally went inside with my receipt and asked for my hot fries. The same lady who I had spoken with only a few minutes before, looked at me and said, "Oh, yours are cold too?" I just looked at her. She then went and scooped up my fries, handed them to me without another word. As I pulled out, I reached in the bag for a pie, it was stone cold too, but I had had enough so I kept driving. It was only around 9:30 PM. Never again, day time or late night.

PROS: Fries are still the best when hot.
CONS: Bad attitudes, deceitful practices.

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.

This has got to be the worst fast food place in Hampton Roads. They are slow, unorganized, understaffed, and not trained properly. I would not recommend this place to no one. Food is cold and sometimes you don't get all of your order.

1
★☆☆☆☆

This has got to be the worst fast food place in Hampton Roads. They are slow, unorganized, understaffed, and not trained properly. I would not recommend this place to no one. Food is cold and sometimes you don't get all of your order.

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Message from McDonald's

We are closely monitoring all local, state and federal regulations to provide customers with a contactless pickup experience. As a result restaurants are only serving customers through the Drive Thru, with Mobile Order & Pay on McDonald's Global Mobile App, and with McDelivery®. The health and safety of restaurant employees and customers is a top priority.



In addition to our standard sanitation procedures, as part of McDonald's response to coronavirus, our restaurants have:

- Implemented contactless operations

- Supplying sanitizer for employees and customers

- Encouraging employees to wash hands even more frequently than normal

- Increasing surface cleaning and sanitizing across the restaurant

- Closing all Play Place attractions

Yext

 

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