Econo Car Of Jersey City

★★★★☆
  • 411 Summit Ave

    Jersey City, NJ 07306

    Map & Directions
  • 201-434-0254

Automotive

Automotive
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STAY AWAY FROM ECONO-CAR (especially Jersey City Location) if you don't want to get scammed. They charged my credit card several times. When I opened a dispute to my credit card company, they create another contract with a fake signature

3
★★★★★

STAY AWAY FROM ECONO-CAR (especially Jersey City Location) if you don't want to get scammed. They charged my credit card several times. When I opened a dispute to my credit card company, they create another contract with a fake signature

.

They are not honest. They are rude on the phone. They charge you even if you cancel your reservation DAYS in advance. I WOULD NOT USE THESE PEOPLE!!!

3
★★★★★

They are not honest. They are rude on the phone. They charge you even if you cancel your reservation DAYS in advance. I WOULD NOT USE THESE PEOPLE!!!

.

I've rented twice already this year from this company. I wouldn't have gone back a second time if I wasn't happy with them the first time around. First rental was a weekend in August and the second was an extended weekend in this month

3
★★★★★

I've rented twice already this year from this company. I wouldn't have gone back a second time if I wasn't happy with them the first time around. First rental was a weekend in August and the second was an extended weekend in this month

.

Regular rates was $135. They overcharged my $550 when I returned the car. When I opened a duspute, they provided fake documents to my credit card company and mimic my signature. If you live around Jersey City, please STAY AWAY from these guys.

0
★☆☆☆☆

Regular rates was $135. They overcharged my $550 when I returned the car. When I opened a duspute, they provided fake documents to my credit card company and mimic my signature. If you live around Jersey City, please STAY AWAY from these guys.

Pros: nothing

Cons: overcharge

.

When I signed my contract, I had asked not to have all these add-ons and I was told I won't. Day rate is 42/day, I was charged $85 instead. Needless to say, I called back to dispute and the rep pretty much just admitted to those extra hidden charges saying they're in the contract..Regardless, I told him I had explicitly said I don't want them and to be lied to.. its a different story. There's sly through fine prints and then there's lying - both of them are bad for business and both are happened there. I'll be cautious and use them as a last resort.

0
★☆☆☆☆

When I signed my contract, I had asked not to have all these add-ons and I was told I won't. Day rate is 42/day, I was charged $85 instead. Needless to say, I called back to dispute and the rep pretty much just admitted to those extra hidden charges saying they're in the contract..Regardless, I told him I had explicitly said I don't want them and to be lied to.. its a different story. There's sly through fine prints and then there's lying - both of them are bad for business and both are happened there. I'll be cautious and use them as a last resort.

Pros: Nice customer service

Cons: Customer rep lied through his teeth!

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I have experienced the best when i rented a vehicle for a few days from Econo-Car. The customer service and vehicle availability was perfect and i was treated with courtesy and respect at all times.......The billing was accurate and very well explained for the charges incurred.....They are under new ownership and i will recommend this rental company to anyone.

2
★★★★★

I have experienced the best when i rented a vehicle for a few days from Econo-Car. The customer service and vehicle availability was perfect and i was treated with courtesy and respect at all times.......The billing was accurate and very well explained for the charges incurred.....They are under new ownership and i will recommend this rental company to anyone.

.

There is a difference between the amount the you sign and the one that you see in your statement. If there is a dispute on the transaction, they prepare a fake contract with their adjusted(!) values to prove the transaction .I think this is the way that they make money.

0
★☆☆☆☆

There is a difference between the amount the you sign and the one that you see in your statement. If there is a dispute on the transaction, they prepare a fake contract with their adjusted(!) values to prove the transaction .I think this is the way that they make money.

Pros: nothing

Cons: overcharge, no customer satisfaction

 

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