Haven

★★★★☆

Personal Services

Personal Services
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A little expensive - but good value for money.

2
★★★★☆

A little expensive - but good value for money.

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Mariola is a master waxer!

I despise shaving, and would just prefer to wax my body head to toe haha. So i'm no stranger to the process, but hadn't found a regular place since i moved to the city two years ago. I scheduled a french bikini with the gourmet wax since I have extremely sensitive skin. Mariola is a no-nonsense but wonderfully friendly esthetician, and while she was performing my service PAINLESSLY, we had a great conversation! She seriously had me out in less than 20 minutes and her work was flawless. I had no discomfort and no irritation afterwards.
Haven is a beautiful spa with friendly and incredibly talented staff. I am so happy I found it!

2
★★★★★

Mariola is a master waxer!

I despise shaving, and would just prefer to wax my body head to toe haha. So i'm no stranger to the process, but hadn't found a regular place since i moved to the city two years ago. I scheduled a french bikini with the gourmet wax since I have extremely sensitive skin. Mariola is a no-nonsense but wonderfully friendly esthetician, and while she was performing my service PAINLESSLY, we had a great conversation! She seriously had me out in less than 20 minutes and her work was flawless. I had no discomfort and no irritation afterwards.
Haven is a beautiful spa with friendly and incredibly talented staff. I am so happy I found it!

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I love this plaxce, it's clean the staff is friendly and the vibe is relaxed.

2
★★★★★

I love this plaxce, it's clean the staff is friendly and the vibe is relaxed.

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I've been coming here for the last 5 years. I totally trust them, they do a great job, and they're really laid back but still professional - they're all genuine people. I have my favorites - Monique and Marta - but I'll go to anyone because I know I'll get the best bikini wax no matter who does it.

2
★★★★★

I've been coming here for the last 5 years. I totally trust them, they do a great job, and they're really laid back but still professional - they're all genuine people. I have my favorites - Monique and Marta - but I'll go to anyone because I know I'll get the best bikini wax no matter who does it.

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I have been coming to Haven for waxing and threading for years. They do a great job. I started coming here regularly for a boot camp facial about 7 months ago. Stalina is the best and I highly recommend her!!!! She has helped to transform my skin by recommending products that are suitable for my skin and for the different seasons. She has also customized my moisturizer in order for me to obtain the BEST benefits from each product. The cost of these customized moisturizers are extremely reasonable and last a long time. It has made a world of difference. I am constantly asked by friends and family what I have been doing for my skin!!

2
★★★★★

I have been coming to Haven for waxing and threading for years. They do a great job. I started coming here regularly for a boot camp facial about 7 months ago. Stalina is the best and I highly recommend her!!!! She has helped to transform my skin by recommending products that are suitable for my skin and for the different seasons. She has also customized my moisturizer in order for me to obtain the BEST benefits from each product. The cost of these customized moisturizers are extremely reasonable and last a long time. It has made a world of difference. I am constantly asked by friends and family what I have been doing for my skin!!

.

I have been to Haven for waxing of almost every type. I think that some people are better than others, but you need to work out what you like and what's important to you. For example, I prefer one woman for eyebrows and another for bikini waxing. The prices are great, and only once did I have an issue with my service. Having gone dozens of times, this is a great track record.

I haven't had any massages, but every time I go, I think about how the experience would be a smidge better with better lighting or some relaxing music, and the walls are pretty thin. So I can understand why the previous reviewer didn't quite enjoy her experience. I definitely recommend for waxing, though.

2
★★★★★

I have been to Haven for waxing of almost every type. I think that some people are better than others, but you need to work out what you like and what's important to you. For example, I prefer one woman for eyebrows and another for bikini waxing. The prices are great, and only once did I have an issue with my service. Having gone dozens of times, this is a great track record.

I haven't had any massages, but every time I go, I think about how the experience would be a smidge better with better lighting or some relaxing music, and the walls are pretty thin. So I can understand why the previous reviewer didn't quite enjoy her experience. I definitely recommend for waxing, though.

Pros: Price; friendliness

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If you do a search for just "Haven" you can find the real citysearch listing...how confusing!

2
★★★★★

If you do a search for just "Haven" you can find the real citysearch listing...how confusing!

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I was the recipient of a gift certificate for an indulgence at the Haven spa. (sigh) It was heavenly. The spa itself is so serene and peaceful, you can't help but relax as soon as you walk in. My indulgence included a mini massage, a facial, a mani and a pedi. Almost 3 hours of absolute bliss!

5
★★★★★

I was the recipient of a gift certificate for an indulgence at the Haven spa. (sigh) It was heavenly. The spa itself is so serene and peaceful, you can't help but relax as soon as you walk in. My indulgence included a mini massage, a facial, a mani and a pedi. Almost 3 hours of absolute bliss!

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.

I needed a nice quite relaxing massage and instead I heard constant slaming of doors for an hour. I was in the room right behind the waiting area and I could hear everything. Some spanish speaking staff members talking in the hallway and I lost count at 20 times, slaming doors. Are you kidding me? Something so simple to fix and nobody ever address this issue? I work the night shift in a hospital and we have a policy of turning the door handle when closing the doors. You don't hear the click of the lock, not a peep. So Haven management, teach your employees a simple rule. No talking and no slamming doors. You are selling peace and quite with your services. If I want noise, I will stay home with my kids.

0
★☆☆☆☆

I needed a nice quite relaxing massage and instead I heard constant slaming of doors for an hour. I was in the room right behind the waiting area and I could hear everything. Some spanish speaking staff members talking in the hallway and I lost count at 20 times, slaming doors. Are you kidding me? Something so simple to fix and nobody ever address this issue? I work the night shift in a hospital and we have a policy of turning the door handle when closing the doors. You don't hear the click of the lock, not a peep. So Haven management, teach your employees a simple rule. No talking and no slamming doors. You are selling peace and quite with your services. If I want noise, I will stay home with my kids.

Pros: Underground so away from street noises

Cons: They make up for it by slamming doors and talking in the hallway

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My husband and I came in this past weekend for massages. Yes, we came in 5 minutes late, but then they had us fill out forms, had to wait for the locker room (only 2 co-ed bathrooms and 4 people waiting in line) to change. By the time we layed on the tables, we lost 20 minutes of our 60 minute massage time. My complaint is that the front desk should have told us this once we came in. At least I would have changed my appointment to a 30 minute massage and pay for what I received. Don't just pass us along until the therapist ends the session and we are confused as to why it's so short. For the future, if clients are running late (hello, NYC traffic). Skip the paperwork and don't need to change into a robe. Saving these steps gives the client more time for what we are paying for.

1
★★★☆☆

My husband and I came in this past weekend for massages. Yes, we came in 5 minutes late, but then they had us fill out forms, had to wait for the locker room (only 2 co-ed bathrooms and 4 people waiting in line) to change. By the time we layed on the tables, we lost 20 minutes of our 60 minute massage time. My complaint is that the front desk should have told us this once we came in. At least I would have changed my appointment to a 30 minute massage and pay for what I received. Don't just pass us along until the therapist ends the session and we are confused as to why it's so short. For the future, if clients are running late (hello, NYC traffic). Skip the paperwork and don't need to change into a robe. Saving these steps gives the client more time for what we are paying for.

Pros: Massage Therapists

Cons: Time management from reception staff

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i had a 6pm appt and waited till 630,everyone was rushing fighting to get a room first.room was very dirty wax strips and wax on the walls,bed filled with powder and hair.it was disgusting,outside of rooms is pretty but inside the room felt like i was at a city hospital room.it was loud and not relaxing at all,will never go there again!

4
★★★★☆

i had a 6pm appt and waited till 630,everyone was rushing fighting to get a room first.room was very dirty wax strips and wax on the walls,bed filled with powder and hair.it was disgusting,outside of rooms is pretty but inside the room felt like i was at a city hospital room.it was loud and not relaxing at all,will never go there again!

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I have been a client for over two years and enjoy the spa. However, some staff members need to be a little more courteous and helpful. The therapists are fine; it's the desk staff that could use some additional training in professionalism. Although it was a recent bad experience, I'll continue to go because of the therapists and the wonderful cozy atmosphere. Several of my friends and I make a day trip to NYC just to go to this SPA.

ENJOY!!!

2
★★★★☆

I have been a client for over two years and enjoy the spa. However, some staff members need to be a little more courteous and helpful. The therapists are fine; it's the desk staff that could use some additional training in professionalism. Although it was a recent bad experience, I'll continue to go because of the therapists and the wonderful cozy atmosphere. Several of my friends and I make a day trip to NYC just to go to this SPA.

ENJOY!!!

Pros: Beautiful Setting, wonder ambience

Cons: Desk Staff

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I went here for a pre-natal massage this weekend (am 23 weeks along) and really enjoyed my session with Andrea. They use the prenatal body cushions which allow the mother to lie face down which I'm actually not a big fan of but it worked. If I was further along, it might be a little uncomfortable and I would request a sidelying massage which I'm not sure if they do or not. In any case, my therapist Andrea was extremely attentive and caring and had a fantastic touch. The atmosphere and music are also very conducive to a relaxing experience. The things that kept me from giving the experience 5 stars is the lack of separate dressing rooms for men and women. They have a co-ed locker room and then you have to get changed in the bathroom.

2
★★★★☆

I went here for a pre-natal massage this weekend (am 23 weeks along) and really enjoyed my session with Andrea. They use the prenatal body cushions which allow the mother to lie face down which I'm actually not a big fan of but it worked. If I was further along, it might be a little uncomfortable and I would request a sidelying massage which I'm not sure if they do or not. In any case, my therapist Andrea was extremely attentive and caring and had a fantastic touch. The atmosphere and music are also very conducive to a relaxing experience. The things that kept me from giving the experience 5 stars is the lack of separate dressing rooms for men and women. They have a co-ed locker room and then you have to get changed in the bathroom.

Pros: Great ambience, skilled, courteous therapists

Cons: Co-ed locker room - have to get changed in the bathroom

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I have been to both Bliss and Haven and my experience at Haven won. Great fascial by Hana without the hardsell of costly products. My massage with Andrea was longer than the 60 minutes scheduled. You even have the choice of taking a shower afterwards. Although I didn't get a mani/pedi, the room looked small and cozy. Compare that to the noisy and rude experience at Bliss, I will give my patronage to Haven.

I have read some of the previous reviews and can understand their opinions, but maybe the stars were in my favor because I cannot wait to go back.

2
★★★★★

I have been to both Bliss and Haven and my experience at Haven won. Great fascial by Hana without the hardsell of costly products. My massage with Andrea was longer than the 60 minutes scheduled. You even have the choice of taking a shower afterwards. Although I didn't get a mani/pedi, the room looked small and cozy. Compare that to the noisy and rude experience at Bliss, I will give my patronage to Haven.

I have read some of the previous reviews and can understand their opinions, but maybe the stars were in my favor because I cannot wait to go back.

Pros: Go on weekdays to avoid the crowds and be unrushed by the staff

Cons: Spa is underground so you can hear heels walking above

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The French and Brazilian waxes are affordable, although on a few occasions the woman I went to dribbled wax onto my thigh and didn't bother to clean it up. Yeah, it sounds minor, until you get home and have to heat a wash cloth to get it (and the hair it's stuck to)off, or else take a long bath. Also, is it sanitary to reuse the sticks? Because I notice that the employees spread the wax-y stick all over unmentionable areas and then dip that stick right back into the same can of wax that the next client will use.

Still, I have been going here for years and I think it meets the basic needs.

1
★★★☆☆

The French and Brazilian waxes are affordable, although on a few occasions the woman I went to dribbled wax onto my thigh and didn't bother to clean it up. Yeah, it sounds minor, until you get home and have to heat a wash cloth to get it (and the hair it's stuck to)off, or else take a long bath. Also, is it sanitary to reuse the sticks? Because I notice that the employees spread the wax-y stick all over unmentionable areas and then dip that stick right back into the same can of wax that the next client will use.

Still, I have been going here for years and I think it meets the basic needs.

Pros: competent / thorough service, affordable, good location, nice ambience

Cons: The receptionsists have attitude, and waxings can be a little hasty

.

I HAVE READ THE OTHER REVIEWS CONCERNING APPEARANCE OF THE SPA AND LOOKS CAN DEFINITELY BE DECEVING. WHILE NOT THE PRETTIEST OR SWANKIEST, THE QUALITY OF THE TREATMENTS IS TOP NOTCH. AS LONG AS THE PLACE IS CLEAN AND I HAVE MY PRIVACY, I DON'T REALLY CARE THAT THE SPACE IS SOMEWHAT OUTDATED. THEY GAVE MY SISTER ONE OF THE BEST MASSAGES SHE HAS EVER HAD AND MY FACIAL WAS WONDERFUL - RELAXING YET EFFECTIVE AT THE SAME TIME (EVEN THE EXTRACTIONS WERE BEARABLE). MY SKIN IS STILL GLOWING. I WOULD RECOMMEND THIS PLACE OVER BLISS, CORNELIA AND ALL THE OTHER OVERRATED SPAS ANYDAY. YES THEY ARE PRETTIER BUT I HAVE BEEN DISAPPOINTED IN THE SERVICES THEMSELVES AND THAT IS REALLY WHAT I AM PAYING FOR WHEN I GO TO A SPA.

2
★★★★★

I HAVE READ THE OTHER REVIEWS CONCERNING APPEARANCE OF THE SPA AND LOOKS CAN DEFINITELY BE DECEVING. WHILE NOT THE PRETTIEST OR SWANKIEST, THE QUALITY OF THE TREATMENTS IS TOP NOTCH. AS LONG AS THE PLACE IS CLEAN AND I HAVE MY PRIVACY, I DON'T REALLY CARE THAT THE SPACE IS SOMEWHAT OUTDATED. THEY GAVE MY SISTER ONE OF THE BEST MASSAGES SHE HAS EVER HAD AND MY FACIAL WAS WONDERFUL - RELAXING YET EFFECTIVE AT THE SAME TIME (EVEN THE EXTRACTIONS WERE BEARABLE). MY SKIN IS STILL GLOWING. I WOULD RECOMMEND THIS PLACE OVER BLISS, CORNELIA AND ALL THE OTHER OVERRATED SPAS ANYDAY. YES THEY ARE PRETTIER BUT I HAVE BEEN DISAPPOINTED IN THE SERVICES THEMSELVES AND THAT IS REALLY WHAT I AM PAYING FOR WHEN I GO TO A SPA.

Pros: GREAT PRODUCT LINES, EXPERIENCED STAFF

Cons: OUTDATED LOOK TO THE PLACE

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I was introduced to Haven by a friend. I had heard many good things about the treatments. My waxing was great--but I was taken aback by the conditions. This Soho spa is not in the tip-top shape that one would expect. Dirty hallways...lack of toilet paper...even the waxing room wasn't clean.

1
★★☆☆☆

I was introduced to Haven by a friend. I had heard many good things about the treatments. My waxing was great--but I was taken aback by the conditions. This Soho spa is not in the tip-top shape that one would expect. Dirty hallways...lack of toilet paper...even the waxing room wasn't clean.

Pros: Location; quality of services

Cons: Lack of neatness

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I just spent over $200 on servies and I would have given it a five star review if not for the details that Haven doesn't seem to care about. My therapists was great and that's what saved the day. BUT no slippers in the locker room, and my robe had no belt so I had to keep holding on so I would not be exposed. There were empty glasses and a empty cookie plate in the waiting area. So I deducted one star for each infraction. Maybe if they payed attention they will eventually get my 5 star.

0
★☆☆☆☆

I just spent over $200 on servies and I would have given it a five star review if not for the details that Haven doesn't seem to care about. My therapists was great and that's what saved the day. BUT no slippers in the locker room, and my robe had no belt so I had to keep holding on so I would not be exposed. There were empty glasses and a empty cookie plate in the waiting area. So I deducted one star for each infraction. Maybe if they payed attention they will eventually get my 5 star.

Pros: My facial and massage

Cons: Need better presentation

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This is a great spa it's exciting and clean the service is very nice and very excellent service. I will invite my friends and love ones to come and experience everything that is offer.

3
★★★☆☆

This is a great spa it's exciting and clean the service is very nice and very excellent service. I will invite my friends and love ones to come and experience everything that is offer.

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I use to get my mani/pedi from Roza and loved coming to her. Now nobody there speaks English. No one serving tea or having girl talk that made the time fly by. Avoid going on Saturdays because all of SOHO will be there.

1
★★☆☆☆

I use to get my mani/pedi from Roza and loved coming to her. Now nobody there speaks English. No one serving tea or having girl talk that made the time fly by. Avoid going on Saturdays because all of SOHO will be there.

Cons: Where is Roza?

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If you want a relaxing and slow paced massage, go to Manuel. He made my 60 minute seem like 2 hours. I could not believe how wobbly my legs were afterwards. I have had massages in Vegas, LA, Miami and this was the best. Even better than the $200 at Bellagio. I want to keep him a secret, but my girlfriends are trying him next. Too bad he only works Sundays.

2
★★★★★

If you want a relaxing and slow paced massage, go to Manuel. He made my 60 minute seem like 2 hours. I could not believe how wobbly my legs were afterwards. I have had massages in Vegas, LA, Miami and this was the best. Even better than the $200 at Bellagio. I want to keep him a secret, but my girlfriends are trying him next. Too bad he only works Sundays.

Pros: Manuel (ps. he's Asian so don't let the Spanish name fool you)

Cons: Only available on Sunday

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Olga was amazing for waxing! Unfortunately that was the best part of my experience. I also went in for the "Renaissance Pedi" which was twice as pricey. The only extra I got as opposed to the regular pedis next to me was overheated booties for 10 minutes. They should revise the description in their menu - no extra massage, harsh lighting/environment, nothing special at all. Next time I pay $70 for a pedi I'm going to Bliss where they always follow their menu.

1
★★☆☆☆

Olga was amazing for waxing! Unfortunately that was the best part of my experience. I also went in for the "Renaissance Pedi" which was twice as pricey. The only extra I got as opposed to the regular pedis next to me was overheated booties for 10 minutes. They should revise the description in their menu - no extra massage, harsh lighting/environment, nothing special at all. Next time I pay $70 for a pedi I'm going to Bliss where they always follow their menu.

Pros: Great Waxers

Cons: no atmosphere for the $$$

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I happened upon Haven by accident two or so years ago...and more importantly, I happened upon Vladimir! As a woman with chronic neck and shoulder tension, this first meeting wound up changing my life! Vladimir uses exactly the right pressure. He is thorough and does not chat during the massage (n one wants to have a conversation while they're being massaged!). The real difference, too, is that he goes the extra step...for example, instructing you on exercises/stretches you can do to help your particular problem areas. When he suggested in our first meeting that I could benefit from regular massages, I listened. I've now been seeing Vladimir once every 4-6 weeks for about two years and I couldn't imagine not doing so. What would my neck feel like without Vladimir in my life!?

2
★★★★☆

I happened upon Haven by accident two or so years ago...and more importantly, I happened upon Vladimir! As a woman with chronic neck and shoulder tension, this first meeting wound up changing my life! Vladimir uses exactly the right pressure. He is thorough and does not chat during the massage (n one wants to have a conversation while they're being massaged!). The real difference, too, is that he goes the extra step...for example, instructing you on exercises/stretches you can do to help your particular problem areas. When he suggested in our first meeting that I could benefit from regular massages, I listened. I've now been seeing Vladimir once every 4-6 weeks for about two years and I couldn't imagine not doing so. What would my neck feel like without Vladimir in my life!?

Pros: Vladimir is the best masseur in NYC!

Cons: The manicures/pedicures are no better (maybe even not as good) than what you get at any inexpensive nail salon in the city

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I have been going here for bikini waxes forever. Love Monique, she is gentle fast and extremely thorough-- which is key! The basic bikini wax is very bare, which I like, almost a Brazillian at other places (in terms of what they take off). Also the prices are extremely reasonable (don't bother with the "special" wax, I really don't see a difference other than price). Have also gotten massages here, but have had mixed experiences with that. One girl (who has since left) gave me one of the best massages of my life, the others I've had have been got, but not amazing. I hear the same thing from friends (they had an amazing massage, but then the masseuse left). Don't know what that's about, but still recommend for the great waxing.

2
★★★★☆

I have been going here for bikini waxes forever. Love Monique, she is gentle fast and extremely thorough-- which is key! The basic bikini wax is very bare, which I like, almost a Brazillian at other places (in terms of what they take off). Also the prices are extremely reasonable (don't bother with the "special" wax, I really don't see a difference other than price). Have also gotten massages here, but have had mixed experiences with that. One girl (who has since left) gave me one of the best massages of my life, the others I've had have been got, but not amazing. I hear the same thing from friends (they had an amazing massage, but then the masseuse left). Don't know what that's about, but still recommend for the great waxing.

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Went for a massage with my mother - "girls day out". My therapist Laura was just too chatty. Non-stop talking for the entire hour. I can't even remember how the massage was because she just kept talking. Even my mother who was in the room next door could hear her voice. Spoke to the front desk people about this and they just gave me a blank look. Avoid the talking massage therapist !!!

1
★★☆☆☆

Went for a massage with my mother - "girls day out". My therapist Laura was just too chatty. Non-stop talking for the entire hour. I can't even remember how the massage was because she just kept talking. Even my mother who was in the room next door could hear her voice. Spoke to the front desk people about this and they just gave me a blank look. Avoid the talking massage therapist !!!

Cons: Talking massage therapists

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I've gone to Haven twice now; once for a full body massage and the other for the remedy facial. Their prices are comparable with other spas in NYC and I've not had any problems getting the appointment time, I wanted. The receptionists at the front were very nice and my appointments started at the scheduled time. There was minimal talking (which I like!!) with the esthetician--only at the beginning to ask me questions re: my usual skin care regimen and issues I wanted to address. She also suggested a scrub for my particular skin issue...though it was expensive, it's actually working, so it's worth the money. The massage therapist was very nice, but a bit chatty for my liking, but the massage was great! I went home without the usual knot I carry around in my neck.

2
★★★★☆

I've gone to Haven twice now; once for a full body massage and the other for the remedy facial. Their prices are comparable with other spas in NYC and I've not had any problems getting the appointment time, I wanted. The receptionists at the front were very nice and my appointments started at the scheduled time. There was minimal talking (which I like!!) with the esthetician--only at the beginning to ask me questions re: my usual skin care regimen and issues I wanted to address. She also suggested a scrub for my particular skin issue...though it was expensive, it's actually working, so it's worth the money. The massage therapist was very nice, but a bit chatty for my liking, but the massage was great! I went home without the usual knot I carry around in my neck.

Pros: prompt service, courteous staff, variety of services

Cons: pricey

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I was expecting a pleasant experience based on what was writen on here and in other places. Unfortunetly, could not have been further from the truth. The environment was very sterile and I certainly felt it was not worth the cost.

Walking into the spa and going back to the changing room (which is unisex) I had a feeling of cheapness and that I could have been in any spa in Bangkok.

The massage itself was way to rough and the masuse used way to much oil. After the massage I could not wait to go home and shower to get the oil off. Plus, who wants to change in a tiny bathroom that is cold and cheap in feeling. Needless to say I would not reccomend this place, there are plenty of other places one can go for the price.

Oh, one more thing, the next day I felt awful. My muscles were sore and I felt like I was coming down with a cold. Walked away completely dissapointed.

0
★☆☆☆☆

I was expecting a pleasant experience based on what was writen on here and in other places. Unfortunetly, could not have been further from the truth. The environment was very sterile and I certainly felt it was not worth the cost.

Walking into the spa and going back to the changing room (which is unisex) I had a feeling of cheapness and that I could have been in any spa in Bangkok.

The massage itself was way to rough and the masuse used way to much oil. After the massage I could not wait to go home and shower to get the oil off. Plus, who wants to change in a tiny bathroom that is cold and cheap in feeling. Needless to say I would not reccomend this place, there are plenty of other places one can go for the price.

Oh, one more thing, the next day I felt awful. My muscles were sore and I felt like I was coming down with a cold. Walked away completely dissapointed.

Pros: Location

Cons: Ambience, changing rooms, massage and general environment

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I stumbled upon Haven after moving to SoHo last year and what a wonderful surprise! They give a great spa-style manicures/pedicures -- relaxing, detail oriented, massaging your hands/calfs/feet and perfectly painting fingers/toes. Then they let you relax there as you dry on the comfy chairs. No rush to leave as in a nail salon. It's my new weekly summer pedicure stop!

I've had one massage here and the masseuse was friendly and used just the right amount of pressure. The waiting room is relaxing. The staff are friendly and helpful.

2
★★★★★

I stumbled upon Haven after moving to SoHo last year and what a wonderful surprise! They give a great spa-style manicures/pedicures -- relaxing, detail oriented, massaging your hands/calfs/feet and perfectly painting fingers/toes. Then they let you relax there as you dry on the comfy chairs. No rush to leave as in a nail salon. It's my new weekly summer pedicure stop!

I've had one massage here and the masseuse was friendly and used just the right amount of pressure. The waiting room is relaxing. The staff are friendly and helpful.

Pros: spa mani/pedis, ambience, great value

Cons: none!

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Heard great things about this place but, after changing into a robe and waiting 20 minutes for my massage my attitude quickly changed. The girl at the front desk apparently forgot about me and I had to walk to the front of the spa in a robe and slippers to ask where my massuse was... The massage started late and finished early and I was still charged full price. No comp, no discount, just a ton of shallow "I am so sorry"s. I wouldn't recomend this place even if my massage has gone smoothly... Very cheap feeling interior, kinda of loud (could hear dorrs slamming during the massage), and quite unorganized. With so many other great options in NYC, why waste your time here?

0
★☆☆☆☆

Heard great things about this place but, after changing into a robe and waiting 20 minutes for my massage my attitude quickly changed. The girl at the front desk apparently forgot about me and I had to walk to the front of the spa in a robe and slippers to ask where my massuse was... The massage started late and finished early and I was still charged full price. No comp, no discount, just a ton of shallow "I am so sorry"s. I wouldn't recomend this place even if my massage has gone smoothly... Very cheap feeling interior, kinda of loud (could hear dorrs slamming during the massage), and quite unorganized. With so many other great options in NYC, why waste your time here?

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One look at the flawless skin of my esthetician Stalina-a true facial pro-was enough to convince me of the
facial's benefits.I will go back to her once a month as she'd told.

1
★★★☆☆

One look at the flawless skin of my esthetician Stalina-a true facial pro-was enough to convince me of the
facial's benefits.I will go back to her once a month as she'd told.

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I went in for my appt at 10am on a Sunday and I was helped immediately. Everyone was friendly and the place was absolutely spotless. I met my esthetician Kasia promptly at 10am. She was wonderful!! She seemed a bit cold at first, but she explained to me exactly what she was doing at the moment. After the facial was done, she recommended (no pushy sales pitch) what products I should use in order to keep my face in top-notch condition. She even took the time to write down directions as to what products to use. Of course, when I got to the counter to pay, they had a whole bunch of products waiting for me to purchase, but I told them I wasn't interested in purchasing any at the moment, and they just simply charged me for the facial. Definitely worth every minute of it. I will definitely go back.

2
★★★★★

I went in for my appt at 10am on a Sunday and I was helped immediately. Everyone was friendly and the place was absolutely spotless. I met my esthetician Kasia promptly at 10am. She was wonderful!! She seemed a bit cold at first, but she explained to me exactly what she was doing at the moment. After the facial was done, she recommended (no pushy sales pitch) what products I should use in order to keep my face in top-notch condition. She even took the time to write down directions as to what products to use. Of course, when I got to the counter to pay, they had a whole bunch of products waiting for me to purchase, but I told them I wasn't interested in purchasing any at the moment, and they just simply charged me for the facial. Definitely worth every minute of it. I will definitely go back.

Pros: Nice ambiance, very clean and experienced esthetician.

Cons: Expensive.

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Haven is a nicely put together place. The atmosphere is soothing the minute you walk in. I've been going to Salina for facials and microdermabrasion. She knows what she's doing but can be pushy about products and rebooking with her. She's not as attentive as other estheticians I've been to, but ultimately my skin looks great. She's a little careless with microdermabrasion though. She speeds through it, which is not what I'm used to. Past estheticians have made multiple passes whereas Salina makes quick one-time strokes. For the price, I would expect more. A fine place, but still looking for something better.

2
★★★★☆

Haven is a nicely put together place. The atmosphere is soothing the minute you walk in. I've been going to Salina for facials and microdermabrasion. She knows what she's doing but can be pushy about products and rebooking with her. She's not as attentive as other estheticians I've been to, but ultimately my skin looks great. She's a little careless with microdermabrasion though. She speeds through it, which is not what I'm used to. Past estheticians have made multiple passes whereas Salina makes quick one-time strokes. For the price, I would expect more. A fine place, but still looking for something better.

Pros: Professional, nice atmosphere

Cons: Pricey

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Evelyn is amazing. Very gentle, efficient and timely. I enjoy all my sessions with her because she is so friendly and fun. The time spent just flies by. I highly recommend her. She professional, all the equipment is sanitary (disposable probes) and her technique is painless.

Stop waiting! Go see Evelyn Oliveras at Haven!!

2
★★★★★

Evelyn is amazing. Very gentle, efficient and timely. I enjoy all my sessions with her because she is so friendly and fun. The time spent just flies by. I highly recommend her. She professional, all the equipment is sanitary (disposable probes) and her technique is painless.

Stop waiting! Go see Evelyn Oliveras at Haven!!

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i was expecting a spectular foot treatment instead got a bleeding overcut cuticle..... a facialist that didnt clear any of my skin troubles instead a sales pitch to buy the products......the front desk personnel very snotty DONT COME HERE

2
★★★★☆

i was expecting a spectular foot treatment instead got a bleeding overcut cuticle..... a facialist that didnt clear any of my skin troubles instead a sales pitch to buy the products......the front desk personnel very snotty DONT COME HERE

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If you go to Haven for a facial make sure that you request Stalina. I used to have lots of clogged pores and acne. I went to Haven for a facial with Stalina and she made it her mission to fix my skin. She has a gift for knowing exactly what a person's skin needs in order to become clear. The texture and quality of my skin has completely changed since I started going to Stalina. I have been getting facials from her for about a year now. I'm really happy with the results.

2
★★★★★

If you go to Haven for a facial make sure that you request Stalina. I used to have lots of clogged pores and acne. I went to Haven for a facial with Stalina and she made it her mission to fix my skin. She has a gift for knowing exactly what a person's skin needs in order to become clear. The texture and quality of my skin has completely changed since I started going to Stalina. I have been getting facials from her for about a year now. I'm really happy with the results.

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It may not be possible to share my experience of a massage by Vladimir in words. You really have to experience it. The man is a healer. Vladimir knows bodies.

Intuitive and strong (though no pain - which is amazing since, at times, he's going so deep into muscle, tissue - I lay there wondering why it doesn't hurt!) - he listens to your body; it's not a scripted session - Vladimir concentrates completely on you and finds his way to what your body needs to feel at ease and pliable.

An hour and a half goes by in a languid blink.

I've had massages before and they have been pleasurable experiences. This goes beyond that, it stays with you, in you, like the release after a good therapy session - only Vladimir does the work for you.

For someone like me, who fragments herself in a state of constant activity, overlapping appointments and projects, I need a place like Haven, and the helping hands of Vladimir to focus on what I neglect, remind me of what balance can feel like, and gel me back together.

Side note: the receptionists are sweet and attentive.

2
★★★★★

It may not be possible to share my experience of a massage by Vladimir in words. You really have to experience it. The man is a healer. Vladimir knows bodies.

Intuitive and strong (though no pain - which is amazing since, at times, he's going so deep into muscle, tissue - I lay there wondering why it doesn't hurt!) - he listens to your body; it's not a scripted session - Vladimir concentrates completely on you and finds his way to what your body needs to feel at ease and pliable.

An hour and a half goes by in a languid blink.

I've had massages before and they have been pleasurable experiences. This goes beyond that, it stays with you, in you, like the release after a good therapy session - only Vladimir does the work for you.

For someone like me, who fragments herself in a state of constant activity, overlapping appointments and projects, I need a place like Haven, and the helping hands of Vladimir to focus on what I neglect, remind me of what balance can feel like, and gel me back together.

Side note: the receptionists are sweet and attentive.

Pros: relaxing atmosphere, pleasant reception, quiet

Cons: not a one

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Received a gift certificate for facial, manicure, and massage. The treatments were on time and I enjoyed my 3 hours at Haven. When I checked out, there was over $100 worth of product they wanted me to purchase. Are you for real? I would have booked future services with Haven until they tried to squeeze more money from me.

2
★★★★☆

Received a gift certificate for facial, manicure, and massage. The treatments were on time and I enjoyed my 3 hours at Haven. When I checked out, there was over $100 worth of product they wanted me to purchase. Are you for real? I would have booked future services with Haven until they tried to squeeze more money from me.

Pros: Relaxing, Staff

Cons: Sales Sales Sales, CoEd Locker Room

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I've been getting facials from Stalina at Haven for over 5 years and i won't go anywhere else! She does more for my skin than any dermatologist has ever done. She is professional, extremely skilled, and honest. I have recommended many people to her over the years - and they are still with her as well!

2
★★★★☆

I've been getting facials from Stalina at Haven for over 5 years and i won't go anywhere else! She does more for my skin than any dermatologist has ever done. She is professional, extremely skilled, and honest. I have recommended many people to her over the years - and they are still with her as well!

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Loved my massage and the therapist was great. Right pressure without digging in with elbows and leaving me bruised. Should use heated oil and table warmer during winter months. Also room smells like old oil. Did not like sales pitch to buy future sessions and beauty products that are overpriced.

2
★★★★☆

Loved my massage and the therapist was great. Right pressure without digging in with elbows and leaving me bruised. Should use heated oil and table warmer during winter months. Also room smells like old oil. Did not like sales pitch to buy future sessions and beauty products that are overpriced.

Pros: Massage Therapist

Cons: Sales Pressure

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Every time I go to Haven... It's always SOMETHING...
1) Received a gift certificate for a FRENCH manicure/pedicure WITH gratuity. I didn't know the gift certificate was for a french mani/pedi so I chose one color AND paid gratuity.
2) Front desk is not only incompetent but EXTREMELY rude - My appointment was made TWO hours late and not with the specific waxer I asked for... I decided to grab something to eat, wait for an opening, then come back ONLY to be greeted by another waxer who wasn't the regular woman I go to.
Though, Haven's price is great... I can not take the lack of service.

1
★★★☆☆

Every time I go to Haven... It's always SOMETHING...
1) Received a gift certificate for a FRENCH manicure/pedicure WITH gratuity. I didn't know the gift certificate was for a french mani/pedi so I chose one color AND paid gratuity.
2) Front desk is not only incompetent but EXTREMELY rude - My appointment was made TWO hours late and not with the specific waxer I asked for... I decided to grab something to eat, wait for an opening, then come back ONLY to be greeted by another waxer who wasn't the regular woman I go to.
Though, Haven's price is great... I can not take the lack of service.

Pros: Inexpensive, Atmosphere, Brazilian Wax

Cons: Front desk, Front desk, Front desk

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This place is very good because they have really nice beds for tanning, very modern. Although there are only a couple of them, not an entire row like youd find at a larger place. They also offer services like massage, which I havent had but someone in there told me it was great for a small price.

4
★★★★☆

This place is very good because they have really nice beds for tanning, very modern. Although there are only a couple of them, not an entire row like youd find at a larger place. They also offer services like massage, which I havent had but someone in there told me it was great for a small price.

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Haven has one of the best Bikini waxes. It hurts but which wax doesn't, they are very through and make sure they get places you didn't even think existed. The price is very moderate and their wax doesn't hurt as much as other places I have been. You do have to make an appt in advanced and they have a policy if you don't show up they will still charge your credit card. Very clean place and their staff is very nice.

PROS: Very through waxing
CONS:

4
★★★★☆

Haven has one of the best Bikini waxes. It hurts but which wax doesn't, they are very through and make sure they get places you didn't even think existed. The price is very moderate and their wax doesn't hurt as much as other places I have been. You do have to make an appt in advanced and they have a policy if you don't show up they will still charge your credit card. Very clean place and their staff is very nice.

PROS: Very through waxing
CONS:

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I went in for a facial this past week with STALINA, and she was fantastic! I couldn't believe the things she taught me about my skin. I went in expecting just a regular facial and she added on microderabration and it all cost about $200. Money well spent! Everyone said I was glowing! I love this place, and its in a great location I was able to meet my friends for a drink at Merc Bar right across the street. I'll be back!

2
★★★★★

I went in for a facial this past week with STALINA, and she was fantastic! I couldn't believe the things she taught me about my skin. I went in expecting just a regular facial and she added on microderabration and it all cost about $200. Money well spent! Everyone said I was glowing! I love this place, and its in a great location I was able to meet my friends for a drink at Merc Bar right across the street. I'll be back!

Pros: laid back, comfy, inexpensive

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If you're getting a facial be prepared to have scabs on your face for a remainder of the week. I have very normal skin, no acne problems and minimal white/black heads. I've had a facial twice at this place and only went back the second time b/c I had a gift certificate, thinking perhaps it was the facialist. Twice I was wrong and twice I walked out looking BUSTED! I've gotten plenty of facials before at many different places and always walked out glowing. Not when I left Haven. Also, if you're looking for the ultimate spa experience look elsewhere. There is no LADIES locker room, and no robe or comfy slippers to put on. Be prepared to hang your clothes on the back of a door in the room your put in. I can forgo the spa experience if the facialist was worth it. Not here!

1
★★★☆☆

If you're getting a facial be prepared to have scabs on your face for a remainder of the week. I have very normal skin, no acne problems and minimal white/black heads. I've had a facial twice at this place and only went back the second time b/c I had a gift certificate, thinking perhaps it was the facialist. Twice I was wrong and twice I walked out looking BUSTED! I've gotten plenty of facials before at many different places and always walked out glowing. Not when I left Haven. Also, if you're looking for the ultimate spa experience look elsewhere. There is no LADIES locker room, and no robe or comfy slippers to put on. Be prepared to hang your clothes on the back of a door in the room your put in. I can forgo the spa experience if the facialist was worth it. Not here!

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This is a great place. I've been looking for a replacement for Carapan since they closed, and this might be it. I've been there twice for a massage, and my friend recently got the chocolate body wrap. She smelled just like a Jacques Torres chocolate shop - I've gotta get that!

2
★★★★★

This is a great place. I've been looking for a replacement for Carapan since they closed, and this might be it. I've been there twice for a massage, and my friend recently got the chocolate body wrap. She smelled just like a Jacques Torres chocolate shop - I've gotta get that!

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I went to Haven's Spa to get my eyes wax. The staff is extremely friendly and polite. They are professional and very clean. The waiting area is really nicely designed and decorated. They have a option on wax depenidng on your skin type. I have sensitive skin and every time I get my eyes waxed my eyes get swollen like I've been crying for hours and hours. After trying Haven surprise suprise but my eyes didn't get swollen at all. I was so amazed. The only turn off would be the price. Its is definietly one of the most expensive waxing I've ever had.

3
★★★☆☆

I went to Haven's Spa to get my eyes wax. The staff is extremely friendly and polite. They are professional and very clean. The waiting area is really nicely designed and decorated. They have a option on wax depenidng on your skin type. I have sensitive skin and every time I get my eyes waxed my eyes get swollen like I've been crying for hours and hours. After trying Haven surprise suprise but my eyes didn't get swollen at all. I was so amazed. The only turn off would be the price. Its is definietly one of the most expensive waxing I've ever had.

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I went here for a bikini wax. While the value and the result were fine, the aesthetician double dipped which made me very uncomfortable! I gotten waxed twice before and this never happened. I'll have reservations about coming here again.

1
★★★☆☆

I went here for a bikini wax. While the value and the result were fine, the aesthetician double dipped which made me very uncomfortable! I gotten waxed twice before and this never happened. I'll have reservations about coming here again.

Pros: value

Cons: double dipping

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The decor and ambiance of Haven is exactly like its name - a small, no-nonsense, quaint, cozy haven. I've had massages - pretty good; manicures & pedicures - ok (was a gift certifcate for a French mani & pedi but the manicurist failed to tell me so; therefore I just got a regular); Brazilian - GREAT! It's inexpensive but it should be only b/c the front desk is not v. hospitable and semi competent. They booked me with the wrong woman for my waxing and made me wait 2 hours for the next appointment - despite the fact that it was THEIR fault.

PROS: Brazilian waxing
CONS: Front desk

3
★★★☆☆

The decor and ambiance of Haven is exactly like its name - a small, no-nonsense, quaint, cozy haven. I've had massages - pretty good; manicures & pedicures - ok (was a gift certifcate for a French mani & pedi but the manicurist failed to tell me so; therefore I just got a regular); Brazilian - GREAT! It's inexpensive but it should be only b/c the front desk is not v. hospitable and semi competent. They booked me with the wrong woman for my waxing and made me wait 2 hours for the next appointment - despite the fact that it was THEIR fault.

PROS: Brazilian waxing
CONS: Front desk

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I only started going here recently, after getting brazilian-waxed all over the city. For the price, it's the best wax I've gotten. My significant other agrees. I won't say it was a transcendent spa experience, because it NEVER IS. Having said that, they're fast, clean, discreet, and thorough. My appointments start precisely on the dot. Some of them tweeze and others don't, but you can always ask for it. Yes, the front staff needs to go to etiquette school, which is a shame, because the spa ladies are always very nice. I always leave quite pleased.

2
★★★★☆

I only started going here recently, after getting brazilian-waxed all over the city. For the price, it's the best wax I've gotten. My significant other agrees. I won't say it was a transcendent spa experience, because it NEVER IS. Having said that, they're fast, clean, discreet, and thorough. My appointments start precisely on the dot. Some of them tweeze and others don't, but you can always ask for it. Yes, the front staff needs to go to etiquette school, which is a shame, because the spa ladies are always very nice. I always leave quite pleased.

Pros: Efficient, Clean, Friendly spa staff

Cons: Unfriendly front staf

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my girlfriend goes to haven for her leg waxes. They are a great value as they are below the price of many other spas and are often better quality service. Their other services are not as cost friendly, but is still not very far from most other spa rates in the city... definitely worth it... very calming and sophisticated without the up-ity feel of other soho spas.

4
★★★★☆

my girlfriend goes to haven for her leg waxes. They are a great value as they are below the price of many other spas and are often better quality service. Their other services are not as cost friendly, but is still not very far from most other spa rates in the city... definitely worth it... very calming and sophisticated without the up-ity feel of other soho spas.

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