Angelina V. Lauchangco, MD

★★★★☆

About Angelina V. Lauchangco, MD

Categories
  • Family Practice Doctors

Health & Medical

Health & Medical
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She is very kind, and pays attention to every detail. Unlike other doctors, she really shows she cares, and follows up with a call to see if you have improved. Other doctors gave up on me--she didn't!
Because of her, I am well. She is a real listener and at times I had to wait a little, but she is worth it! I highly recommend her to anyone who feels like a non-human with other doctors.

5
★★★★★

She is very kind, and pays attention to every detail. Unlike other doctors, she really shows she cares, and follows up with a call to see if you have improved. Other doctors gave up on me--she didn't!
Because of her, I am well. She is a real listener and at times I had to wait a little, but she is worth it! I highly recommend her to anyone who feels like a non-human with other doctors.

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She was exceptional, on target with her diagnosis. She is also very nice and easy to talk to. I recommend her highly.

5
★★★★★

She was exceptional, on target with her diagnosis. She is also very nice and easy to talk to. I recommend her highly.

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I found Dr. Lauchangco to be the most caring and compassionate
Doctor I have ever met. I was recommended by a friend who is under her care and thought that This will be just one of those I have seen , or experience a number of times, i.e., Frank, take this medication and come back in 3 months. The first visit with her was just a totally different world. I had a better understanding of my illness . She is brilliant , very knowledgable, and NICE, She does not rush you. She gives you the time you need. It' worth the 30 minute wait . I recommend her highly.

5
★★★★★

I found Dr. Lauchangco to be the most caring and compassionate
Doctor I have ever met. I was recommended by a friend who is under her care and thought that This will be just one of those I have seen , or experience a number of times, i.e., Frank, take this medication and come back in 3 months. The first visit with her was just a totally different world. I had a better understanding of my illness . She is brilliant , very knowledgable, and NICE, She does not rush you. She gives you the time you need. It' worth the 30 minute wait . I recommend her highly.

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Dr. Lauchangco has been my primary care physician for about five years and the last few times I've seen her, the office staff has been awful. The last time I saw her, her staff waved bills I've already paid in my face telling me in front of others waiting that I am delinquent on my bills. Going through my records, I realized that I have paid for everything in question and that for some reason, the billing had been broken down in different amounts so that my payments didn't register the same amounts as the initial receipts I've paid for. Thankfully, my insurance company hasn't said anything to me yet about possible double billing.

It's a shame because she is a good doctor with great referrals but I'm in the process of scoping out another b/c I hate contacting her staff so much.

1
★★★☆☆

Dr. Lauchangco has been my primary care physician for about five years and the last few times I've seen her, the office staff has been awful. The last time I saw her, her staff waved bills I've already paid in my face telling me in front of others waiting that I am delinquent on my bills. Going through my records, I realized that I have paid for everything in question and that for some reason, the billing had been broken down in different amounts so that my payments didn't register the same amounts as the initial receipts I've paid for. Thankfully, my insurance company hasn't said anything to me yet about possible double billing.

It's a shame because she is a good doctor with great referrals but I'm in the process of scoping out another b/c I hate contacting her staff so much.

Pros: Good Doctor

Cons: Horrible horrible staff

.

Dr. Lauchangco is a caring, thorough and wonderful doctor. her office is a bit tiny, but other than that, she has a great demeanor and expertise in the medical field. i've never waited longer than 10 minutes to see her and she always has remembered my issues and asked me all the right questions. she's a wonderful doctor.

unfortunately, her office staff are horrifying. my insurance company has called me today to tell me when they tried to confirm information with the receptionist/assistant, the assistant hung up on them twice and then cursed on the telephone with them and set the phone down, refusing to pick it back up while she cursed in the background. it was really disturbing. while in the office the woman refused my request to call the insurer from their office and refused to call them herself saying 'that's not my job, you deal with the billing'. she also told me it was 'stupid' of me to assume you could pay with a credit card at their office, and told me to leave immediately and go to an ATM. she was so snotty i couldn't believe it.

that said, i really think for myself it's worth sucking it up with this rude office worker (until she's fired, i hope that's soon!) because dr. lauchangco is just such a gem in a sea of NYC doctor's that could care less about their patients.

2
★★★★☆

Dr. Lauchangco is a caring, thorough and wonderful doctor. her office is a bit tiny, but other than that, she has a great demeanor and expertise in the medical field. i've never waited longer than 10 minutes to see her and she always has remembered my issues and asked me all the right questions. she's a wonderful doctor.

unfortunately, her office staff are horrifying. my insurance company has called me today to tell me when they tried to confirm information with the receptionist/assistant, the assistant hung up on them twice and then cursed on the telephone with them and set the phone down, refusing to pick it back up while she cursed in the background. it was really disturbing. while in the office the woman refused my request to call the insurer from their office and refused to call them herself saying 'that's not my job, you deal with the billing'. she also told me it was 'stupid' of me to assume you could pay with a credit card at their office, and told me to leave immediately and go to an ATM. she was so snotty i couldn't believe it.

that said, i really think for myself it's worth sucking it up with this rude office worker (until she's fired, i hope that's soon!) because dr. lauchangco is just such a gem in a sea of NYC doctor's that could care less about their patients.

Pros: great doctor

Cons: horrible receptionist/assistant

 

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