1835 Newport Boulevard Suite A 111
Costa Mesa, CA 92627
949-646-4949
I always have a good experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They always return my phone calls quickly.
5I always have a good experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They always return my phone calls quickly.
I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. Putting their customers first is definitely a priority here and it shows.
5I'm definitely going to make sure to get my next full eye exam with the doctor, since just getting glasses was such a pleasure. There hours are great as well. Highly recommended!
5Custom Eyes Optometry, you guys are the best!! You guys do not keep me waiting and when I go in, I am out in minutes. Thank you.
5Custom Eyes did such a good job with my son. They are very knowledgeable and knew what they were doing. Me and my son are very thankful.
5When I arrived for my appointment the friendly staff seemed to be waiting for me. I was very impressed. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily.
5Every time I come visit, it's always a pleasant eye exam. They always have a friendly atmosphere and I like that a lot. Thank you.
5Best eye doctor I've been to in a while. Thank you for the spectacular care for my lovely eyes and you have been helpful throughout the whole process.
5I love it when I come here because the customer service is welcoming and friendly. They are all helpful and insightful when I need anything. Thank you.
5Staff and atmosphere are always friendly and personable. Keep it up and I would love to continue my services here. Thank you.
5I wear glasses. I'm here once every year to get my eye exam and my prescription glasses. The staff are really nice and helpful. The doctor is really cool and helpful. They carry all brands ( Gucci, Armani, Fossil, etc.) the prices are good, plus they can work a deal for you that is where I got my G.A frame.
5I wear glasses. I'm here once every year to get my eye exam and my prescription glasses. The staff are really nice and helpful. The doctor is really cool and helpful. They carry all brands ( Gucci, Armani, Fossil, etc.) the prices are good, plus they can work a deal for you that is where I got my G.A frame.
3 out of 3 people found this review helpful.
I started seeing Dr. Bourgoin a few years ago. The first time I saw him, I explained that I wasn't a fan of my contacts because they were the annual-replacement kind and custom fit for my eyes. I wanted something that allowed my eyes to breathe more and that could be replaced easily if I lost a contact or whatever.He was able to fit me for 2-week contacts and fit the contacts so that I didn't have to get the custom fit ones either. He's very informative and helpful, and willing to answer all my questions and listen to any problems I may be having with my eyes.
5I started seeing Dr. Bourgoin a few years ago. The first time I saw him, I explained that I wasn't a fan of my contacts because they were the annual-replacement kind and custom fit for my eyes. I wanted something that allowed my eyes to breathe more and that could be replaced easily if I lost a contact or whatever.He was able to fit me for 2-week contacts and fit the contacts so that I didn't have to get the custom fit ones either. He's very informative and helpful, and willing to answer all my questions and listen to any problems I may be having with my eyes.
4 out of 4 people found this review helpful.
I love this place. Best frame selection and friendly service. Forget those chain businesses with ordinary choices and go to the best!
5The prices of contact lenses are excellent. I did a lot of price comparisons and I was very pleased with Custom Eyes Optometry. Customer service was very helpful too. Thanks!
5Everyone who work at Custom Eyes has been very helpful and courteous. They are our eye care provider of choice. We look forward to a long relationship with your service. Due to the professionalism of your office staff, we feel very comfortable in referring our family and friends here for your eye care needs.
5Everyone who work at Custom Eyes has been very helpful and courteous. They are our eye care provider of choice. We look forward to a long relationship with your service. Due to the professionalism of your office staff, we feel very comfortable in referring our family and friends here for your eye care needs.
4 out of 4 people found this review helpful.
For my first visit, Dr Bourgoin took the time to ask me about my dry eyes. He let me try several pairs of contacts until I found a pair that I felt most comfortable with. I highly recommend this place! Dr Bourgoin and the staff are super helpful and provide great customer service!
5For my first visit, Dr Bourgoin took the time to ask me about my dry eyes. He let me try several pairs of contacts until I found a pair that I felt most comfortable with. I highly recommend this place! Dr Bourgoin and the staff are super helpful and provide great customer service!
5 out of 5 people found this review helpful.
My visit to Custom Eyes Optometry was very pleasant. This was definitely the easiest and most thorough eye exam I have had. Everyone there was very friendly and helpful. I wasn't pressured to buy more expensive glasses or upgraded lenses.
5My visit to Custom Eyes Optometry was very pleasant. This was definitely the easiest and most thorough eye exam I have had. Everyone there was very friendly and helpful. I wasn't pressured to buy more expensive glasses or upgraded lenses.
6 out of 6 people found this review helpful.
I am always so pleased with my visits to Custom Eyes Optometry.On this last visit, which was not routine eye care, I was squeezed in right away, without delay. It was good to have that type of care. Dr. Bourgoin has always provided me with great care, and takes time to be sure that all of my questions and concerns are addressed. Thank you!
5I am always so pleased with my visits to Custom Eyes Optometry.On this last visit, which was not routine eye care, I was squeezed in right away, without delay. It was good to have that type of care. Dr. Bourgoin has always provided me with great care, and takes time to be sure that all of my questions and concerns are addressed. Thank you!
6 out of 6 people found this review helpful.
Custom Eyes Optometry has provided me the best eye care for years. I could not be happier with their service, friendliness and care. They provide the highest quality and the latest advancements in eye care. 100% satisfied!
5Dr. Bourgoin and his staff are excellent. He made us feel right at home, as if we were friends, and at the same time, he was the ultimate professional. Neither one of us had ever experienced such a thorough consultation and eye exam. It's comforting to know we have such a great doctor to depend on. We highly recommend Dr. Bourgoin to anyone seeking high level eye care. He's the best!
5Dr. Bourgoin and his staff are excellent. He made us feel right at home, as if we were friends, and at the same time, he was the ultimate professional. Neither one of us had ever experienced such a thorough consultation and eye exam. It's comforting to know we have such a great doctor to depend on. We highly recommend Dr. Bourgoin to anyone seeking high level eye care. He's the best!
7 out of 7 people found this review helpful.
I love the selection of glasses they have! The doctor and staff are so professional, and always willing to go above and beyond for their client satisfaction, and that is truly a great asset to have for a business. Thank you guys for doing what you do!
5I love the selection of glasses they have! The doctor and staff are so professional, and always willing to go above and beyond for their client satisfaction, and that is truly a great asset to have for a business. Thank you guys for doing what you do!
7 out of 7 people found this review helpful.
Dr Bourgoin and the staff here is very nice. When I called to make an appointment. I can usually be seen that week. They're so friendly and Dr. Bourgoin is really thorough and explaining everything that I need to know and more. My co-workers and friends comes here for their eye exams. I have to admit, it's a good place to go if you're looking for a good eye doctor :-D
5Dr Bourgoin and the staff here is very nice. When I called to make an appointment. I can usually be seen that week. They're so friendly and Dr. Bourgoin is really thorough and explaining everything that I need to know and more. My co-workers and friends comes here for their eye exams. I have to admit, it's a good place to go if you're looking for a good eye doctor :-D
8 out of 8 people found this review helpful.
I relied on my family, friends, and co-workers on a good Optometry and told me Custom Eyes is the place to be, so I had my annual eye exam here recently and I'm glad I did. These guys are fantastic. Dr. Bourgoin was really thorough and attentive...he actually helped me resolve a dry eye issue I've had for years, and he gave me the perfect prescription. I had some lenses put in old glasses and they came out perfect. This is a great shop. I highly recommend them.
5I relied on my family, friends, and co-workers on a good Optometry and told me Custom Eyes is the place to be, so I had my annual eye exam here recently and I'm glad I did. These guys are fantastic. Dr. Bourgoin was really thorough and attentive...he actually helped me resolve a dry eye issue I've had for years, and he gave me the perfect prescription. I had some lenses put in old glasses and they came out perfect. This is a great shop. I highly recommend them.
8 out of 8 people found this review helpful.
Had some trouble with my prescription, so my friends recommended Dr. Bourgoin and he was great. Was able to see me the next day and got me all sorted out. Yes, it's a nice place, Dr. Bourgoin and his staff are all very nice and professional. They clearly really care about what they do, and they were able to finally give me the right prescription - not something that was ever difficult before, but for some reason I'd had issues with it now. Dr. Bourgoin is def my eye Doctor from now on!
5Had some trouble with my prescription, so my friends recommended Dr. Bourgoin and he was great. Was able to see me the next day and got me all sorted out. Yes, it's a nice place, Dr. Bourgoin and his staff are all very nice and professional. They clearly really care about what they do, and they were able to finally give me the right prescription - not something that was ever difficult before, but for some reason I'd had issues with it now. Dr. Bourgoin is def my eye Doctor from now on!
6 out of 6 people found this review helpful.
Evidently, I'm not the only individual that has suffered the un-professional behaviour of the staff and doctor at this office. Please don't waste your time, as you will be treated rudely and basically will suffer a negative experience here. It amazes me that this office is still in business with the way they treat people. I hope that everyone will read this review and will certainly think twice about patronizing such a bad establishment. Please don't walk away- run like the wind from this business and find an office that does not take you for granted and treats you with the respect that you deserve. I hope this review has helped in some way.
0Evidently, I'm not the only individual that has suffered the un-professional behaviour of the staff and doctor at this office. Please don't waste your time, as you will be treated rudely and basically will suffer a negative experience here. It amazes me that this office is still in business with the way they treat people. I hope that everyone will read this review and will certainly think twice about patronizing such a bad establishment. Please don't walk away- run like the wind from this business and find an office that does not take you for granted and treats you with the respect that you deserve. I hope this review has helped in some way.
Pros: NONE
Cons: EVERYTHING!
Great service. The staff was so nice and friendly. I was impressed with the exam. Convenient hours. I was happy that the Dr took the time to listen to what I wanted in glasses and contac lenses. The staff was patient when looking for my glasses. Thank you.
2Great service. The staff was so nice and friendly. I was impressed with the exam. Convenient hours. I was happy that the Dr took the time to listen to what I wanted in glasses and contac lenses. The staff was patient when looking for my glasses. Thank you.
Pros: great service