Had them over to do a simple sprinkler blowout for the winter. They promise a full system inspection (lines and filters) as part of their basic service. After completing the blowout I asked the worker (Gary) to confirm that he had done the inspection, he said he did, checked it off on the form, but when I asked him to show me the areas he inspected, it turned out he had not actually inspected or even removed the filter and it had a hole in it. He could not explain why he had not removed or inspected the filter.
While blowing out one of the lines he said something about it "not working right" and continued on the rest of the lines. I asked him if the original line had been blown out and he said it had been, but AFAIK it may not have been. Having had the issue where he said he'd done the inspection but actually hadn't, I can't trust the lines were blown out correctly.
I reported the issue to the company via phone message, and was hoping they would send someone else out to check the work and ensure it was blown out correctly, but instead I promptly received a letter blaming me for the problems, blaming me for the filter (what?) and returning my check and promising never to do business with me again.
How a failure on their part to provide the service they promise on their flyer came to be my fault, I'll never know.
Just proves that you can rarely trust fly by night companies who leave flyers on your door and then do a quick job without the quality they advertise.
2 stars because they a) were on time and b) returned my money.
Disappointed in the customer service - went on their first weekend open and scavenged the bike accessories corner for several minutes looking for a part as 3 salespeople stood 15 feet away chatting. When I did get their attention, they didn't have the part I needed (bike tire liners). Also, I passed other employees in the store and they didn't say hi or acknowledge me. It was as if they had worked there forever and were bored out of their minds, it was not reminiscent of a new store with new, eager employees trying to make a good first impression to their customers and to their management. I probably won't go back, I'll likely visit smaller local sporting goods stores where I can depend on quality service.
Reserved a large bouncer/jumper on their web site. Was promised they'd call to confirm within 24 hours. Never did. I called them.They wanted to bring the bouncer at 8am (I needed it by 1pm and nobody was going to be at the house until 10am). We agreed they would come at 10am or later.We get to the house at 10am to find they have been there since 8:30am, waiting for us because they did not know where to put the bouncer exactly. Their driver did not have a cell phone and had to use mine to call headquarters to tell them that we caused them to be 90 minutes late for the rest of their deliveries. The bouncer was embarrassingly dirty inside and out. It had nasty dirty and gunk in every crevice like it had been used for years and never cleaned. Every parent (and older child) commented on it. We were embarrassed, as we've had friends rent bouncers before from other companies and they were clean.They were supposed to pick the bouncer back up that day by 6pm but it took over 24 hours, about 10 phone calls and us dragging it and placing it in the street before they would come pick it up. It was hot out and already starting to kill the grass.Overall a very stressful and unsatisfactory experience, and it took a lot of work just to rent a simple bounce for my kids' party!
This inspection company was hired by our potential buyer to inspect our townhouse. The work they did was so bad and incomplete they left the buyer with no choice but to back out of the purchase at the last minute.
- The inspector reported he could not verify our fireplace worked because the pilot light was out. (It is an electrically-controlled fireplace and the switch was staring him in the face 6 inches away!)
- The inspector reported that he could not access the attic because "owner's personal effects blocked access." (The "personal effects? The access panel in the ceiling! We had our own inspector in the day before and he got up there no problem!)
- The inspector reported that he could not "verify location of water turn-off and electrical panel." (It's a townhouse, they are right there in the garage like every other townhouse)
With these kind of "could not verify" items, the buyer will surely think you are trying to hide something. In our case, Pacific Inspection submitted the report days after the inspection took place and there was not enough time before the inspection deadline to make them come back and actually look at the things they were supposed to. So the sale was cancelled.
This inspector really did not try very hard, could not even find a simple breaker panel or get in the attic. Perhaps they were hired to overlook things on purpose to get out of the sale, I don't know. But I certainly would never hire them.
Couldn't find a window cleaner in my area on Insider pages or elsewhere that had user reviews so started calling from the phone book. Raffi was the first to actually answer his phone when I called and I'm sure glad I did. We set up a time for a couple days later but a couple hours later he called and said he had free time now and could he come over and clean my exterior windows now. Perfect - the sooner the better! He charged $10 for first-story windows and $15 for second-story, and sliding glass doors. He can clean screens too. His crew did an awesome job, quickly, and my wife thought he was a stand-up guy and very professional. I couldn't wait to get a chance to review Raffi and I give him a solid 5 stars. If we weren't moving out of town I'd have him do a cleaning once a year, because it's like the sun came out now that we have clean windows - I didn't expect so much difference!
The facility is nice and we rarely have to wait very long to be seen, <10 minutes. We like Dr. Collo but her head nurse has at times treated us nastily, and we always have a little bit of dread going in there because of that. I have to praise Dr. Collo for spending as much time as we need to talk during each visit, and not hurrying us out, and for keeping on schedule. She is patient and seems to be open to our "unique" attitudes about healthcare.
Mr. Haverly and his Firm rush through the listing process, making errors in their property descriptions and generally trying to spend the minimum amount of time to make the sale. They are not your best choice when it comes to a Realtor who tries their hardest to serve you, no matter if you are listing a property or using them to buy one.
Gave them 3 honest tries before writing this review.
1. On a Friday night when they were busy we (and another family also waiting to be seated) tried to get the attention from someone to get our names on a list or to be seated. After 5 minutes of being ignored, we simply left.
2. Called the next day for take out, when we arrived to pick up 2 pizzas, the place was empty, and the woman could not be bothered to do her job. It was us asking "can you help us?" instead of her saying "how can I help you?" Trying to get our pizzas, red peppers, etc. we were treated like she was doing us a huge favor. Fugetaboutit, we just left without our food.
3. A friend finally managed to pick up pizzas for take out, and when we finally tried their food, we gave it just a 4 out of 10. After all that effort, it wasn't even that great!
When in wine country, especially with "newbies," I always do what it takes to have dinner at CIA Greystone. The experience is fantastic - it's not just your average nice restaurant. People are fascinated by the culinary school aspect and the food is REALLY VERY GOOD.
In my experience (I've eaten there about 5 times), the service tries to be something it's not - I believe much of the staff is students - and thus the service is akward, slow, and inconsistent.
But you come for the expericne and the food, both of which are recommended. If you don't order bottles of wine, or dessert, you can get out of there for a little over $50 per person. They have some great wines at a premium price.
Oh, you should always try to make reservations. I've never tried to just walk in. If you have a semi-large party (5-10) they take really good care of you.
PROS: Unique and amazing dining experience. Great cuisine
CONS: Spotty, akward service.
Disregard what another reviewer below wrote about Marston's being closed on Sundays - that is actually their BIGGEST, busiest day!
The food is tasty, salty, and big. Prices are OK considering the portions. But it's only really worth visiting when you can get right in. During busy times (weekends) the wait can be over 1/2 hour (in my experience), and I'm willing to bet others wait a lot longer depending on the timing.
The service tries to be great, but they are just too busy and in a hurry to really make it work for me.
PROS: Good food, good breakfast menu selection
CONS: Loooooooooooong wait. Cramped environment.