This is a small store with terrific prices and a good selection of paperback books in many genres. The owner is helpful and welcomes trades. With a consistent customer base active in trading, the store's stock is adding new items daily.
PROS: Great selection and prices
This bookstore has a wide variety of topics and titles in stock. The store has a layout that allows the customer to locate areas of interest quickly. It provides a great environment to search for a new area of interest and skim through titles in search of the perfect "beach book." As mentioned by other reviewers, the prices are full publisher's price.
PROS: Good selection......pleasant staff
This store carries a large selection of hiking, biking, and camping supplies. It has employees that are quick to offer assistance and possess a depth of knowledge in items offered for sale. Though many items seem quite expensive, the quality of materials and construction justify the cost.
PROS: Excellent service and a wide selection
This store stocks a wide variety of pets and supplies. The store is arranged in a logical manner that allows customers to locate pets and supplies quickly. Merchandise is priced fair with some items on sale priced at significant savings. It is only the prices and easy flow of the store that keeps customers returning. The staff is often reluctant to offer help and most often difficult to locate if you need any form of assistance. Along with poor customer service, most employees possess little more than common knowledge about the pets and supplies offered for sale.
After get consistently conflicting information from the "local self-appointed experts" at Home Depot, I stumbled upon this business. With a sketch of my yard's dimensions in hand, I asked the owner of this small business if he could recommended a setup for my yard. Instead of recommending a few items, he quizzed me on my yard's dimensions and plant life and then drew up a plan that resulted in a flawless sprinkler system without purchasing needless components. His prices might be a few cents more, but the sage advice and quality materials make any purchase at this business a bargain.
PROS: Great advice and assistance for the do-it-yourselfer
This is a business that could be a huge success if they had an inkling of customer service. Poor service, however, seems to have become part of there culture. With new employees carrying on the sloth and loath of former workers. Each time I enter the store, I swear I am never coming back. I most often have to round up an employee, who is irrated that he must wait on a customer. Rarely do they have advertised items in stock, and if you are in need of locating a pair of advertised shoes, bring a sack lunch, you're gonna be there awhile while the irrated employees stumble through the menagerie of shoes in the stockroom.
PROS: Good prices
CONS: Extremely poor service
This small business knows about the proper care and treatment for the animals it sells. I have purchased a few small animals from this shop for my children and all were healthy. Unlike the larger pet supplies, the staff is pleasant and eager to help the customer.
PROS: Excellent customer care and healthy animals
CONS: A few items are a bit more than the larger chain stores
You often see on TV unscrupulous business people whose method of operation is to make claims of work that is necessary to resolve a problem, charge significantly more than the work's value, and then never complete the task. This company is the embodiment of that approach. Upon arrival the workman assessed the problem in a matter of seconds, quoted an extremely high price, discounted it in half when I thanked him for his time and turned away, then asked me how much I wanted to pay. Since it was a holiday, my main drain was plugged, and no other plumber in the Yellow pages could come till the following day....I negotiated, MISTAKE. I was promised my entire main drain pipe would be "jetted" to the curb. The workman snaked it for about ten to twelve feet as I watched, then placed the "snake" in the drain for only two to three feet. When I question why he was not placing more of the "snake" in the drain, he claimed it was self-threading. With in a few seconds he had floooded both my kitchen and garage. In a panic he shut off the water and then realized he might accutally have to complete the work he had promised. When I again questioned him on the proper approach to "jetting" the line he claimed to previously have fed the hose to the curb. Knowing that I was wise to the fact that he was trying to scam me, on his second attempt to clear the drain, he fed the hose a significant distance down the drain pipe. This time when he removed the red hose nearly all of it on the reel was coated black, rather than just a few feet on the tip as before when he had claimed the snake was feed through the entire length of my main drain pipe. Angry and embarrassed that he had been caught, he tried to short change me on the promised warranty. He wrote 60 days, rather than the six months he had promised at the onset of the job. In haste and embarrassment he changed it to 60 months.
CONS: Dishonest.....poor quality work.....messy
I have had Ken caring for any plumbing mishaps I have experienced since I purchased my home 17 years ago. He is inexpensive compared to the rest and is quick to arrive at solution. The one recent time I was unble to use Ken because he was booked for the day, I learned quickly from the "other plumber" how valuable Ken's honesty and business integrity were to my pocketbook.
PROS: Inexpensive and honest
This is a family owned business with fair prices, quality workmanship, and honest appraisals of the work needed to be completed to get your car back on the road. They quite often feature discounts in the Pennysaver on oil changes and a percentage discount on other repairs. They applied no pressure in recommending what was necessary work and were able to alleviate other concerns I had about my ancient vehicle without any cost.
PROS: Great service...exceptional workmanship...fair and honest prices
CONS: Not open on weekends