Had our house and garage roof done in 8/05. Great service and prices. They stuck to the quoted work order and price, which was 50% less than Coburn Roofing, and 75% less than Home Depot. We had two layers of old roof that needed to be removed and it took 13 men and two trucks to haul everything away - no extra charge. Contractor is licensed and bonded. Family-run company, does not try and take advantage of you. Took only 2 days to complete roof job once old roof was removed. They took care of getting the permit as well. If I had another house I would use them again!
PROS: Family-run, returns phone calls, does not overcharge.
I paid $800 for a 60K checkup, front rotor and brake pads. This was about $300 more than any other Jeep dealer or chain quoted when I called around afterwards. Brakes are still soft, can't tell if the car was tuned up or not. Tried to come back twice for a follow-up and each day they were overbooked on appointments and would have needed to keep the car overnight. When you check your car in you are stuck with a Service SALESPERSON, not one of the mechanics or anyone who knows anything about fixing cars. They quote the highest price first then when you say you can do better they start lowering the quoted prices. The only reason I used them and paid them is that I had a 1200 mile trip the next day and needed to be sure the my Jeep would run. The advertised shuttle and car rental service was not available on my service date or follow-up dates either. I gave them a bad review on a follow-up call and never heard a word from them. Probably woudl have done better doing it myself.
CONS: Overpriced, pushy salesmen, bad appointment system.