It came to no surprise to me when the airline attendant recommended that I take my luggage to "Old Town Shoe and Luggage Repair", in Old Town Alexandria, to have it fixed after they lost the handle and ripped one of the straps apart on my last trip. I've been taking my shoes and luggage to Don, the store's owner, for the last five years and they always come out like when I first bought them. Don can repair just about anything is worth repairing, and he'll let you know. Don's custom made shoes and hand bags are a work of art!!Don is just an Old Good Cobbler!!!