San Francisco, CA
This shop is hands down the best bike shop in San Francisco. The sales staff is friendly, knowledgeable, and have years cycling and bike industry experience. My first bike purchase was made here, at American too. My original intention in getting a bike was to have a good way to get some exercise on the weekends, and it turned into a day to day commute and longer rides out of the city on the weekends. My passion for cycling outgrew my original purchase, the specialized hybrid, so I bought a road bike from the shop across the street just recently to help accommodate the longer rides where every bit of extra efficiency gain can really pay off. I thank everyone at American for their ongoing amazing service.
I've been a customer of american for a little under two years now, and I have found the entire experience to be envigorating and life changing. I really at first was looking for a fun way to get in excercise on the weekends, but it's become a day to day commute addiction paired with a weekly long distance ride. The warranty service I got with both bikes I purchased for myself was phenomenal (as well as with the bikes I purchased for my family), and the larger scale tune ups I've payed for were very fair in price and very thorough and reassuring. I will continue to purchase bikes and have my investments serviced at American Cyclery