I called Fulton Plumbing to take care of a toilet seat replacement and to keep it from running all of the time. Also asked them to change a water filter ?? a relatively simple job. I was told that I should buy a new toilet rather than rebuild the internals, and they'd come install it. On top of the $89 trip charge, they charged $91 for miscellaneous looking around, and an additional $204 for changing a water filter (took them 10 minutes). Basically they charged $384 for a water filter change!
I called to complain and said that I would not use them for the toilet replacement unless the charges were made more reasonable; they refused to reduce the charges because ??that??s what the book said to charge?. What a stupid company. I'd used them for 5 years and they??ve now lost my business forever.