Chula Vista, CA
I must say, at first I was impressed with this new store; but after having a first time experience with ordering with the help of the Main Store Manager I am very disapointed with the service and promises made on my behalf. Follow-up? None. After repeated calls over almost two months and a shuffling down of lower management officials trying to handle my simple order of a bicylce. I am extremely upset and discouraged, I had plans for the use of this bicycle over my vacation and was not able to, I have not heard from anyone from this store as of yet in regards to my bicycle being able to be picked up. I will never recommend ordering again, a sad thought because I thought that if the Manager ordered there would be NO PROBLEM! but, I found this not to be so.