I went in for an initial consultation and he was honest with me, which was so refreshing. He recommended that I stay with my current color and work with my natural curl, instead of constantly fighting it, as I have done in the past. He also offered to touch up the curl before I left, which ended up looking really great. I asked him to recommend a product, which he did, but there was no hard sell. My husband also went to Curtis last week for a haircut and was very pleased. Curtis is very easygoing and respectful of his customers. Even though he has a wealth of experience, he doesn't impart the snob factor on his clients. I have a wedding coming up, can't wait to have him do my hair!