San Francisco, CA
it's very difficult to get the rebate from them.
when i signed up for the tmobile service, i have to go back to the store three times!!! why? because they don't' open whenever they want.
i called, nobody answer the phone. i called many many times and finally somebody picked up the phone and i asked and made sure they are open on sat. then i drove there sat morning. the door's locked, went back there sat afternoon, still closed.
if you are not living in SF, dont' get the phones from them, or make sure you don't need to pay them a revisit. the toll to cross the bridge for it already added up to 12 bucks for teh 100 dollar rebate check.