Staten Island, NY
I'm 44 yrs old, and have been going there since I learned how to ride a bike. I have never had a problem, in fact they've gone out of their way to help me, from putting air in my tires to buying a bike at a unbeatable deal. I find it impossible to believe some of these reviews. How can a bike shop, where service is everything, be in business for over a hundred years and give you uncaring, indifferent service?I conclude it has to be other jealous bike shops or cranky people who know nothing about bikes.