We bought 2 very modern upholstered recliners from Ethan Allen. Total Cost over $3,000. The buying experience was great. The chairs arrived looking like the old grandpa recliners that get sold everywhere. The upholstery was bunching and badly sewn. Ethan Allen said they would fix the seats. Four months later returned to us but still not at all right. Chairs were picked up and another effort was made to fix them. The chairs were finally returned to us but "fixed" just as badly as the first effort and perhaps worse. The stuffing is lop-sided, the stitching not like the showroom model. I am giving up, but thinking of taking them to small-claims court. I cannot believe that they sell shoddy furniture like this when the workmanship in the showroom is beautiful. Perhaps the people who make the showroom furniture are not the ones who build the furniture that they really sell. I would not recommend them.