Affordable, professional and prompt service! My previous tenants moved out and left my carpets so dirty. Instead of purchasing new carpet, I called Windy City Steamers. From the beginning to the end, their customer service was great. They were very professional and informative on the phone. The tech was very friendly and professional. He gave me options instead of telling me what I have to buy like most companies who try to sell you all the extras. He even made my carpet look almost new again. That saved me a lot of money. They did a great a job and I will definitely use them again! I recommend them to anyone who is considering using them.