I purchased a top of the line washer and dryer from Pochels less than 2 years ago. To date, we have had 3 repairs on the washer; 1 on the dryer. The hassles we have had with Pochels and with the extended warranty are unbelievable. Parts always have to be ordered; then the order is "lost" and everything, this requires numerous phone calls and trips to our home. I would NEVER recommend Pochels, nor will be ever buy another Maytag. BUYER beware with this company!