The only full service hotel in the area, and it's always busy. However, this never intefere with our stay, as the staff has made us feel very welcomed and comfortable during our visit. Very nice people work there! :)
My company has a negotiated rate with this hotel, therefore my colleagues and I stay there very often. I usually never write reviews for anything, because I think no one reads them, but I honestly wanted to put some input, since this is truly a gem of service among lodging facilities. I don't know where to start to praise the employees that work there, the service, the smiles, people remember my name, I am always welcomed there. As a road worrior, it really makes a big difference when you are not just a number but a human being. They really do care about you, come and see for yourself, I am not kidding!
Recommend, recomend, recommend!! Great sirvice, layout, food, decorations - everything!!! The price is right! Girl who was taking care of my event was super cute and nice, very professional. I think the management took a class in customer service, because everything was just superb, haha. The only downside is the location for us, we live in the Woodlands, so we had to drive about 45 minutes, since the ballroom is on West side of Houston.