I have been ordering online from this company for the past 8+ years. I have never had any issues with shipping of products, lost shipments or back orders. My items have always been as described and received within two days. I have a 175 gallon fresh water tank and order filters, food, lights, pumps and never any problems. Great prices, good products.
They are very nice and talk to you the entire time they are doing a procedure even when in some instances it is embarrasing. I have been going there for over 20 years and highly recommend them.