Absolutely terrible. First of all, the cat was not even brought in for shots. The doctor pressured us into getting them. Then after I bring my cat home i realize there is a large bump on his shoulder blade from the injection. Upon research I found that you are NOT supposed to give vaccinations on the shoulders. In-fact, they are supposed to be givin mainly low on the legs or in the rear so that if the cat contracts the virus the leg can be taken and the cat would be spared. Then when we called to inform the vet they said "well you were supposed to rub the injection site" NO ONE told us that and its not like we knew. Thats the VETS JOB!!! I will NEVER take another animal here and I will tell everyone i know the same.