Los Angeles, CA
I called Jerry's Roofing to ask about replacing or repairing a roof since my roof is in shambles. Easily a $10k job.
The website says "FREE ESTIMATE" but the guy from Jerry's Roofing basically blew it off and said they are not willing to even give an estimate if they are not guaranteed the job. He complained that his time and gas is too valuable to examine the roof, even though my house is less than 10 minutes away. He then hangs up on me before I can even ask a question. Bigtime jerk.
Why would anybody want to commit to a roofer without knowing what they are planning to do? "Free estimate"? Total BS.
Not only do they lack profesionalism, they really don't give a care about their customers. How they mistreat you is really surprising in this bad housing market because I've called other roofers who will bend backwards to answer all your questions and accomodate you.
Take your money and time somewhere else. Jerry's Roofing is not worth it and deserve to have other roofers put them out of business.
Will never come back. The service is quite poor and possibly even racist / ageist. We were there for a weekday lunch and there were a few other patrons. The waiter, an older guy with grey hair, initially took our order. While he was doing so, I get a sense that he was looking down on us. My spouse and I are in our mid-30s with children at home and people of color, dressed semi-formal. However, we never saw him again as he handed off servicing our table to the greeter. Our table was the only table he decided not to service. All the other tables were filled with middle-aged white people. Very disappointed.
Run from these guys as fast as you can! They are the kind of plumbers that give plumbers a bad name. They came in for a very routine work on our pipes. We had a leak in our sink pipes. They charged $800 for the work! Feeling ripped off, I called other plumbers and other plumbers charged far far less. I really couldn't believe that they can get away with what amounts to stealing. As an older person, I think they were taking advantage of my situation. They really have no morals or ethics. Absolutely disgusting.