Let me start by saying, I have unmanageable frizzy curly hair. When I went to see Ryan, I had no shape to my hair, it looked dull and lacked style of any kind. Being the mother of a 3 year old and having a stressful job with long hours, doesn??t allow me much free time. I made an appointment at chignon, when I had some free time, and was able to be seen a Saturday, which never happens! When I went in I was well taken care of. Ryan and I discussed how best to cut and style my hair. Being the expert, I gave him full creative license and was very pleased with my results! Thanks for taking the time to make my experience at Chignon a grteat one, I??ll be coming in for color soon!