Nice burgers, but not outstanding. Friendly service, eclectic decor. Nightly specials- Monday = BOGO burger w/2 beverages. Tues= BOGO pizza/pasta bar and 2/beverages. Weds= kids eat free with adult with a beverage. Be sure to try the waffle fries and onion strings! Tasty burger, but expected lots more char on the patty with an order of "medium well". And, the bun sogged through on the first bite. The restaurant offers a "fixings bar" to dress your own burger.... lettuce, tomato slices, onions, pickles (slices and spears), jalapenos, mild pepper rings, mayo, mustard, ketchup.
My handyman and I traced what we thought was a leak in the water supply tubing to our ice maker in our 22-year-old GE fridge to what was really a crack in the water valve in the unit. We brought the defective part with us and drove over to Sundberg, and after the counter man made a quick search on his computer, he went in the back and came out with the replacement in about 20 seconds! The part was $45 + tax. So for $85 part +labor, the problem was solved in about 30 minutes. [Factory service would have been $110 for the house call, +$90 for labor + about $90-135(2-3 x cost) for the part, so I'm a happy camper!
If this rating had negative stars, I'd use them. We were attempting to ship a package on the account of a business associate (with their permission, of course). We were told by store personnel that the only way to use a third person account was to ship by air (this was a lie) and that there was no way to ship by ground (this was also a lie). They agreed to ship 2nd day air (this was a third lie). It turned out that they shipped next day air, an $18 shipment via ground for about $116. They said they could not quote a cost, since it was a third party pay (this is a 90% lie- they could quote a maximum, subject to the accountholder's discounts). Counter personnel were no help, and we were told to come back to see manager Emily Cooper. She admitted that they provided the wrong information, but refused to give any help, since "no money changed hands," and claims that she can't even deal with UPS on our behalf! A call to UPS bounced us back to the UPS Store and Ms. Cooper. At this point, we are still out the $98 difference with no relief in sight. Moral of the story? Use FedEx or the USPS! Avoid this UPS store like the plague!
We had the baked lasagna, baked mostaccioli and I had the "chef's salad". The pasta dishes, while nicely al dente and browned, were bland tasting. Minimal Italian herbs were used, and we had to salt and pepper the pasta. The garlic bread that was furnished was a simple soft bread- not crusty- brushed with fakey garlic-flavored oil and sprinkled with a wee bit of herbs; not really worthy, and the server did not refill the bread trays. (No big loss, there.) The chef's salad was a moderate dinner salad size of packaged greens/carrot shreds/red cabbage with the addition of some turkey, ham, salami, a few small onion rings (after I requested "lots of red onion"), 7 olives and none of the peppers promised in the menu. The Italian dressing was flavored "correctly", there just wasn't enough of the flavor; 2x stronger would have been prefect! While the salad was decent as it stood, it wasn't worth the $7.95 tab and should have been presented as described for about $6-$6.50 or increased in size. Most of the menu offerings seemed to be a buck or two high, especially for simple pasta dishes. The 6.75 ounce bottle of San Pellegrino Limonata was similarly overpriced.
The decor- with that old stucco over older brick look- is very nice and inviting. Even the washroom was nicely redone. I give them a star for that. We wanted a pizza. But then we were confronted with 5 different crusts. The server did very little to help the cause, explaining that the "thin" crust was their thinnest. (duh) The next which she said was "a little thicker" was the "virgin", which we ordered, along with an appetizer. We were the only table seated, yet it took over a half hour to get our appetizer! Strike one, too slow. When the pizza finally came, it was a full 3/4 inch thick and almost ALL dough! The edges were nicely crispy, but the middle was too "cake-like" to be a pizza! The sausage was almost as bland as ground beef. Strike two. The sodas were another story. We ordered a Sprite, iced tea & Pepsi. The server made no correction on the Sprite (since they serve PepsiCo products) and all tasted "off". I tasted their water- also "off, iron-tasting. I asked the server, who said that the sodas are served through a fountain gun (using local water). Strike three. When the bill came, there was a charge for "OW $1.75. When I asked the server said it meant "Old World" (another pizza thicker) but was for the "virgin" pizza crust. She didn't mention any upcharge for the cakey dough when we ordered, and the menu mentioned nothing about any upcharge either. Strike four!!!!!!! Slow service, iffy pizza, poor water and questionable sales tactics. The local who recommended this place put them in the "top 25%" of local pizza eateries. Poor Kenosha! Oh- I almost forgot... it was impossible to hold a conversation in the dining room since the guys at the adjacent bar (really just part of the same room) were carrying so loudly that hearing each other was almost impossible. This place is definitely OUT!
Being an organist and a TOE (theater organ enthusiast), I really wanted to check out this place when we visited the Milwaukee Public Museum for the Dead Sea Scrolls. As I figured, the music exceeded the pizza in quality. While not bad pizza, it's not great, but it is on a par with the pizza chains, just a little more pricey (as we expected) to cover the cost of the organists. We saw Mr. Conn, their veteran. We gave him with five requests over two sets: he skillfully worked all of them into his repertoire. Sets are typically 45 to 60 minutes long. In each set we heard, their was at least one birthday, for which the organist gets his "ducks in a row". It is- literally- a row of animated ducks sitting in front of the small oboe pipework that becomes their squawky voices as he plays "Happy Birthday". Big hit with the kids.
PGA in 2010 and 2015. Pete Dye's Straits (on the Lake) course, the Irish is a little more inland. Rated #3 and 30. Service is always impeccable, and priced accordingly.
If you needs ideas for a bath or kitchen design, this is the place with hundreds of them! Stop in at 8:00am on a weekday and take a 3-hour guided tour of the factory where all these gems are made. The tour is free- the tubs, showers and sinks cost a bit more. Service is always 5+ stars with knowledgeable Kohler staff ready to help.
This shop had a wide enough selection of chocolates, but we found their prices to be higher than others. Service was good.
Attentive service at this chocolate and confectionery. Dozens of pre-packed types of goodies- most the same price- make picking souvenirs easier! But, they do bulk-in some of their products, such as the chocolate "rocks" which you can get cheaper on-line.