completely overpriced for mediocre work. went and had a haircut and color and wasn't too excited or pleased. i could have done the same job. i have blonde hair and wanted to go lighter i walked out with the same color almost. wasn't too wowed.
COMPLETELY F'd up my hair- I WOULD NOT RECOMMEND ever going there - great clips could've done a better job - a hairstylist in her first week could've done better too. i paid $150 for a TRIM and a highlight (which was just bleach). SUE COLVIN who calls herself the salon manaager - completely blew off what I was trying to tell her and did her own thing. in mid of me telling her how i wanted my bangs, she literally took the scissors straight across and cut them to where my nose is. after getting my hair done i went to several people seeing if i was the only one thinking she messed up and every one was trying to figure what the hell she did. i even went to a high-end salon and they could not understand what she was doing. i went in to confront her and she completely ignored the fact they were done extremely poorly and acted as if i was stupid. completely rude and NEVER stepping foot in that store again - and even the ulta beauty corporate office were in-control of the entire situation. sue acted as if she was a teenanger and tried to backtalk me and none of the other managers were interested on even helping the situation. HORRIBLE service OVERPRICED service.