WARNING!!!!! I wouldn't buy anything live at this store ever!!!! Recently a friend purchased a expensive pet, from the Pet Goods in Paramus, that was seriously ill at the time of purchase. After several days of the pet not eating, she brought it to a reputable Vet which determined that it was definately ill at the time of purchase and the stress of the change initiated the severe symptoms. It cost her several hundred dollars for the pets treatment and when she discussed the stuation with the store manager she was unmoved and callus of my friends plight, without even a sorry or store credit.
It IS the stores responsibility to sell their customers healthy animals. They are required by law to have all pets to be sold routinely checked by their vets and treated appropiately. If a pet is ill at the time of purchase and a liscensed Vet verifies this the store IS responsible for the treatment of the sick animal. Sadly, she was told by this unknowable manager there is only a 48 hour window of opprotunity for discussion in this situation! I don't know how many people, know in 48 hours after you purchase a new pet, that this unfamilar animal is actually sick and are able to get to the vet and have it diagnoses in that time frame. They store should be more selective when hiring their staff and should educate them about the laws and the pets they are so called "caring for" before an unwitting customer shells out money for a pet they thought to be "heathly". My friend has know hired an attorney to deal with this, would should have been, simple solution and the state agency, who inspects and issues their liscense,has been notified. Good luck with any live purchases!!