Overall, the staff is very friendly. The salon doesn't look all that great on the inside. Franck has done my hair. It took 2-3 hours just for a color. He is professional, but doesn't listen to what you want as the client. He seemed to of had a lot going on instaed of focusing on one client at a time. I felt as though he was rushing, but it still took a long time for me to get out of there. It seemed as though he was more worried about how many clients he could fit into a day rather than providing each client individual attention.