The first thing that I have to say about Sewell Lexus pre-owned is ... They are big time cheaters. I have bought ES 350 pre-owned from them. I requested for a CaraFax, they gave one which is very clean. I thought it was a very good one that I am buying. But during the course of 6 months, many things came up, the windshield chip repair, GPS repair, painting all over the place, removing the dents... many to list. They did lot of repairs smaller and bigger, but never mentioned in CarFax. If those happened with the previous owner, i cant blame these guys. But when I went to them after noticing these on my car, they simply say, yeah our guys fixed it. but it was not fixed properly. The most important thing is, when they have to replace the wind shield or any, they never fix with the original parts, Big cheating here. I got it confirmed with the sales guy through whom i bought this car that he will replace with an item that the car has previously, but after repairing they just replaced with local item. I asked him why did you do like this, he says I never gave a work to you that we will replace with Lexus part. Other than this my car is certified I paid $2500 extra to get peace of mind. But it was never the case, GPS did not work with in 2 days of buying this. When i went to them to have it fixed they reported in the paper that, the plug was unplugged and he was not sure how it was certified..... i totally agree that i am buying a used car not the new one, it will have problems. Thats why i went to a promising dealer like Lexus not any other road side dealer. They are cheating with out mentioning in the car fax with all the repairs (minor and major). So beware of these guys. The manager Mr.Hall was very rude and the worst guy that I had ever seen. He never cares about you. So make sure and get it in writing what ever lexus promises to do. Otherwise you will become a biggest loser (not in fat... but in money). They are bloody blood suckers. I never recommend any body to this.