My wife and I have been shopping at Trousseau in Vienna for the past ten years and always experience the best service and atmosphere. I say we shop there because when gift giving times arrive I can count on Trousseau to come through, and the do. They maintain their secured customer database and update me as to my wife's size(s) and latest preferences or for other women in my world gift certificates work great. I have gotten to know many of the staff and the owners and cannot believe that "Disgraceful Treatment" is stating the truth. I have witnessed the staff working with difficult customers and know their priority is providing for their customer what they are looking for with the utmost respect. I have recommended Trousseau to friends and family and they all have had great experiences. Trousseau will even special order merchandise for customers and perform complementary alterations.
Trousseau is my go to!