Los Angeles, CA
This place is the most inconsiderate, rude, incompetent, and over priced pet hospital I have ever been to, I had the worst experience here this week. I took my cat here after a small knick that the groomer accidentally made on the front leg. Dr. Kumar looked at the wound for a minute, and said the wound needed stitches. After charging me over $300 for a few stitches, a different doctor (Dr. Kim) performed the operation. When I picked up my cat later that day, the entire arm was bandaged. After taking my cat home, the bandage on the arm just slid right off as the cat uncomfortable tried to walk around. As soon as the hospital opened the next day, I went in to get the wound checked and get it re-bandaged as necessary. We were unfortunately seen by Dr.Kim and as soon she walked in, she looked mad that I came back and literally accused me of taking the bandage off. After roughly handling my cat, rolling her eyes the whole time, she reluctantly agreed to redo the bandage. Holding my anger, I politely asked that the bandage put on so that it won't come off this time and to see if it would be possible to not bandage the entire leg. At this point, she scoffed at me like I just asked the stupidest question ever, did not address my question and just took my cat into the back. I was in shock when they finally brought my cat back out. They bandaged the entire front leg again, and this time they put the whole front chest in bandages. The doctor did not come back out to explain what and why this was done and when I asked the receptionist, all she wanted was to charge me AGAIN for the bandages and examination!! At this point, I contained my anger and took my cat to a real doctor. They carefully removed all the unnecessary bandages. When the bandages were being taken off, we found out that they put a strong tape right on the skin, all over the front leg. It took over 10 minutes to just take off all the stuff and it was painful to peel off all the tape. To add insult to injury, I found out that the stitches were not even necessary for such a small wound and that the wound was irritated by all the poorly applied bandages. Please do not go here and suffer like I did. I'm just sorry I didn't read all the other reviews before trusting my cat to these people.