I began going to Shear Design based on the good reviews found on Insiderpages for Emma, the shop owner. The 1st time I went in I was so pleased with the way she styled my hair & received a lot of compliments. The next cut was longer on one side so I went back with in the week & Emma obligingly fixed it. The next time I went Emma cut my hair way too short and apologized. The last time I went I left with the back of my head practically shaved! The hair was so short it felt bristly like whiskers. Not at all like the feminine cut I had 1st received. I also noticed that Emma would bounce back & forth between friendly & aggressive during each visit. I don't need to pay $45-$50 for abuse & an unsatisfactory haircut. I will Not be going back. If you do go there ask for Sue. She is friendly, professional & more stable.