I absolutely love Don- I use to work as an assistant manager at Nordstrom & we would have all our shoe repairs sent to him. He is by far amazing with all his work. I not only trust his work but I also trust him with all my designer shoes. He is so great that when I couldn't find boots to fit my calves & of course happened to fall in love with ones that wouldn't zip- he was able to add leather to the boot (Valentino) & let it perfect tip top condition. I cannot praise him enough. By far, best shoe repair shop ever!