Loonng time customer, former employee. I love the barkway and would recommend to everyone. The owner is amazing and tells it like it is. The comment below from amanda c complained of the owner cursing people out....from my experiance there...those people probably deserved it, the owner tells it like it is and she doesn't need morons in her shop. she is NOT rough with the animals, at all. They go above and beyond to provide the service their customers are looking for. Nothing but compliments and the best to everyone at the Barkway.