Los Angeles, CA
The whole experience has been excellent. It started with an emergency call from us that our cat was squashed in the garage door. We were told to come in immediately. So we did, Dr. White was wonderful, and our bill was very reasonable. When we discovered the damaged tail, again, we were seen that day. We had the weekend to decide what to do. Dr. Oliver is the Best. She helped us figure out the best and most economical way to get the procedure done. Thank you for all your compassionate care, and great advice. We'll see you next time, but hopefully on not emergency circumstances.
Excellent accommodations, trustworthy, and professional staff. Front desk staff go above and beyond. Building is in good shape, clean. Allowing pets is a big plus. Absolutely no complaints - excellent facility. Grounds well kept and neat. Nice plants and flowers, inside and out! Staff are courteous and have good ability to put customers first while adhering to policies.
I've been dealing with SBMS for many years, purchased several bikes from them and have always been treated like family. Myself and my fellow friend riders have always received great service and they stand by their work. I've never had any problems with workmanship, parts dept, or attitude. Great crew in this shop it shows.