Des Moines, IA
RUDE EMPLOYEES/OWNER, BAD POLICIES, JUNk! I had some nice clothing I thought I would try to consign. Their process of keeping track of consigner's items/sales is not very dependable, and they don't tell you what you sell. Example: you could bring in a candle, a photo frame, and a framed wall painting, and they will call all of it Home decor. Everything is hand written in a book. When you go to collect your money (ONCE A MONTH), you have to ask to see their list of items that sold, and it will only say Home decor. SO if you can only find 1 of the 3 items you consigned, but only one is accounted for on the sales paper- sorry about your bad luck! They tally sales once a month, and it isn't the same time every month. I agree that they price items too high. They price a cheap dress at $20, then offer 50% off specific colored price tags every two weeks or so. I went to pick up my items, and over heard the employees (the owner and her daughter) talking poorly about a consigner that had just left the store. One of them said "If it doesn't sell in two months, just let it go!" I was also at the store that day to pick up items that didn't sell in my 2 month consigning period. I thought about confronting the employee about her comment, but decided not to.I CAN ONLY IMAGINE what she said about me when I left! I decided to write this review instead. For your items to sell, someone has to come into the shop looking for your specific item, in your specific size! Does she not understand that?!The store is mostly full of junk. The store claims to have name brand clothing, but sells Faded, OBVIOUSLY USED Wal mart brand clothing for outragous prices. I could get BETTER clothes at WALMART, NEW and for LOWER PRICES. They even have USED CURLING IRONS! WITH HAIR STUCK IN THEM! I really wish I would have looked for reveiws before I consigned with this shop. I had SILVER Jeans, and American Eagle Jeans that were unaccounted for. I am still angry about it. I would have made more money if I would have had a yard sale! I would even be happier if I DONATED THEM to BIDWELL RIVERSIDE! They claim they donate clothing after the 2 month consigning period which is a LIE! They tell everyone something different. I have seen some of the same dresses hanging on the racks for the 4 months I consigned with this store! AND If you happen to find an Item that you didn't see for a previous pickup, you aren't allowed to take it! Even though it's yours! LESSON LEARNED.