San Francisco, CA
I can't say that one star has anything to do with the food quality, as we left before ordering. Upon arrival on a Sunday night at 7:00 p.m., we entered into a horribly loud, packed, and physically uncomfortable atmosphere. My party was ID checked at the door and promptly ignored. That is until a rude server told us we could not stand in the entryway and that we needed to move to the back of the restaurant. We headed to the back and found a table that was open. A while later, a server approached indicating that we should move, since we seemed to be cramped in at the table. Another individual came by stating that we needed to move because they have a 40 minute wait and other people are waiting. After explaining we were told to go to the back of the restaurant to look for a table, they repeated that we needed to move. We left after that wonderful episode. I came back to speak with the manager who did not seem inclined to acknowledge anything wrong with this situation other than they assumed we sat ourselves. After impressing upon him the facts of the event and my dissatisfaction, all he said was 'sorry.' After asking to talk to the owner, he reluctantly agreed to offer a gift card, which he only provided after I waited another 10 minutes. THE WORST RESTAURANT EXPERIENCE EVER!!!!!