No one likes to have to get their car fixed. My husband had his car fixed here a few years ago, so we took my car in when I had some body damage. I dread these things, but I was so wrong. I walked in and was immediately greeted by a friendly face who even guessed who I was before I could utter more than a few words. All the paperwork was ready for me and then it was on to the on-site rental. That was a breeze as well. Bo kept me informed of what was happening to my car and when it would be ready. Snowpocalypse 2014 hit right in the middle of when my car was due to be finished. These folks worked the weekend to make sure they were caught up from the two days down. Just an awesome experience-- couldn't have been more pleasant and easy. They also worked seamlessly with my insurance -- State Farm. Thanks again!