Staff is awesome! :) Very satisfied with the service I receive.
I've used Classic Collision on Buford Highway for many years. I got my car back today and this was the best experience yet. The customer service provided by Robert Royals (and others in the office) was excellent. Robert was quick to respond, polite and helpful. I took delivery of my car on Wed. before Thanksgiving - a warning light came on to turn the engine off when driving it on Thanksgiving Day. I called Robert on Fri. morning - within 5 minutes of hanging up the phone with Robert, I got calls from Enterprise car rental from someone to come and pick me up to get me back in a rental car and from the towing company to pick up my car - both of which were done within 30 minutes. Robert wanted the least inconvenience to me as possible and wanted the work on my car to be done properly and to my satisfaction. They found the problem quickly (a small pinpo int leak) and began work to fix it. I have always been very pleased with the quality of the work at Classic Collision but this time there was a great leap in customer service which was very impressive. I'll be back when needed (hope not too soon) and will tell my friends about Classic Collision on Buford Highway. Robert is an exceptional representative of your company .
We are very happy with the appearance of the repairs and the condition of the car. In fact, our 2009 Acura TSX looks almost brand new again. The finishing touches of buffing and cleaning the vehicle add to the excellence of your repair services. Although we hope not to need damage repairs again soon, we will highly recommend your company to others.
Very helpful!! They put in time over two months to help us find the right dog for our family. Well, we did and it was worth the wait. Couldn't have done it without you guys!
Rogelio was very helpful and explained how to care for the leather. The whole crew took a lot of care.
The repair techs who saw to the damage did a remarkable job and I was so pleased when I saw what they'd done. sending some verbal applause to all.