This is one of two contractors I've dealt with during my three years in Texas that I can truly say is one of the most professional outfits I have ever dealt with.....ever! I had them replace the glass in four windows due to fogging. Everyone at Lanham Window Co that I dealt with - the folks answering the phone, Chuck Lanham Jr., and the installer were nothing but friendly and professional. They show up when they say they will, do great work, and even follow up with a card in the mail (personalized) thanking you for your business. Can't say I have ever seen anything like that before! You can't go wrong with these guys. I'm moving out of state and would only hope to find another window contractor as good as LWC. And the guy with the negative review needs to substantiate his claims.....what a bozo!