I have worked there. DO NOT BOARD YOUR BELOVED PETS THERE!!!! PERIOD!!!!!!!!!!!!!! If you think that your cat ever gets out of the cage you are wrong. If you think your dog gets out door play time. You are again wrong. Unless of you think 15-20 minutes in the morning to clean the inside kennel is quality time. As far as the afternoons... even less time. Not to mention the fact that there is no one there 24-7 so if there is something wrong or an emergency... Just saying.. if you love your pet try your vet first for boarding. At least if there is something wrong with your pet it will get the attention it will require.