Los Angeles, CA
From start to finish. This is my very first experience using a cleaning service so I wasn't sure what to expect. My husband and I are moving from DC to Los angeles tomorrow and this week has been crazy crazy busy and made worse because I've been sick. Since the husband's company is giving us $10K towards relocation, we decided to splurge and go with a cleaning company to do a one time move out clean. I called Wednesday morning and spoke with a pleasant man who made arrangements to have two employees come by between 8:00AM and 8:30AM Thursday morning. He put my credit card on file and that was that. Fatao and Maria called me when they arrived and were so pleasant. They greeted me and dived up the apartment. Fatao got started in the kitchen and Maria began in the bathroom. I was embarrassed about the state of my apartment (and a tiny bit embarrassed that I am hiring someone to clean my apartment....I haven't told my mom yet and I'm sure my great grandmother, who cleaned houses just to scrape by would roll in her grave...or at least roll her eyes. If she still had any and they weren't decomposed....) Anyhow, they were great. They were so fast! We went across the street for breakfast and it was clean before we were done eating! It took a little over an hour.
I definitely had my reservations about hiring a company for carpet cleaning that did not specialize specifically in carpets. But our entire apartment looks better than it did when we first moved in. I can't sing their praises enough. Please, if you are trying to bring the magic back to your carpet, (or at least just get your security deposit back) hire Yolandas Maids. Fatao and Maria were PHENOMENAL. My husband and I looked at each other and sighed yesterday when we moved the bed. The carpet underneath was a mess. We have a 1 y/o puppy that likes to drag things under the bed. There was a throw up stain (gross I know. don't judge us we didn't know it was under there!) and black spots from the coal he stole from the fireplace to play with. In addition to that there were two places where he didn't quite make it to the puppy pad in time and we didn't quite get to the soap and water in time. The carpet looks BRAND new.I admit I was skeptical when Fatao busted out a hand held steam cleaner with a cute little backpack attached. I expected it to look decent, acceptable. Just enough for our landlords to go to the bedroom, purse their lips, look around, pause and go "meh"...then send us our security deposit. I swear this pair of hard workers revived it to its original form. In fact, ...I would seriously work them into the budget if we were going to stay in DC. At the risk of sounding like a tired commercial..."Yolandas Maids, you changed my life. Thank you soooo much!"