The office staff is friendly and efficient. It was not always that way there. I don't dread going nearly as much as I did as short a time ago as last year.
I've been getting tires here for years with no problems, B.S., or issues. Always prompt, professional, and honest. Great prices too. I'd recommend anyone in the west valley to TBM.
I would highly recommend this hospital if your dog needs eye care -- especially quickly. My dog ran into a bush and got a thorn in his eye. I waited awhile not sure what it was. This was a mistake -- the eye actually ruptured. I felt unbelievably awful. I rushed him to my vet who put a catheter in his leg and called Dr. Silverman. Dr Silverman did a graft on my dog that saved his eye. If I had to travel far away or couldn't get into an eye doctor right away, I am sure my dog would have lost all vision. The eye would have had to have been removed. With gas prices this high, the fact that this hospital was close by in Sherman Oaks was a blessing too. Right off the 101 and 405. My dog being in such pain I did not want to go far away like to Camarillo or Pasadena. Dr. Silverman was kind, warm and an obvious expert in what he does. Thank you Dr. Silverman.
The gentlemen that greeted me at the beginning was extremely nice, very attentive and the cashier, Nani was a sweetheart. Haven't even gotten my car yet but already know its going to look spectacular. =)