Rude staff I visited this establishment to get a key copied and I was quite astonished by the attitude of the staff. I was ignored by the gentlemen working behind the counter for several minutes until the other employee smoking a cigarette in front of the store finally came in and said abrasively "What you want?" They were able to copy my key, but I will find somewhere else to get these services from in the future.
Took way too long to copy one key Went to Baldinos to make a copy of my car key to give to my girlfriend. It took the employee almost 20 minutes to cut the key. I tested the key when I returned to my car and it wouldn't unlock my vehicle. I went back inside and took the employee another 10 minutes to copy a replacement. I won't return there if I need keys or locks in the future!
I recently had occasion to require a locksmith. I called several places to compare pricing. First I hit several locations of locksmiths that claimed to be based here, and were actually out of state! I don't even know how that's legal. Anyway, I had the pleasure of speaking with Robin, who was very informative and courteous. She provided a license number that ensured their guys had been background-checked, which was a huge comfort (I later learned this is a requirement in our state for all legal locksmiths.) After going over all my options, I chose the work I wanted done. The gentleman showed up on time, did the work competently, and cleaned up after he was done. The quote given by Robin ended up spot-on. I really felt like I was an individual customer rather than just another check in the bank. I loved them and would highly recommend them!