San Antonio, TX
I enjoyed the experience. Of course... paying cash and not having to hassle with credit ratings... trade-ins... interest rates... and monthly payments probably accounted for a significant portion of the enjoyment. However... you did have the car we wanted on the lot... you were able to meet the price we were willing to pay... and there was a good buyer-seller relationship between my family and your staff... including your finance person ("JJ"). I purchased the maintenance and dent options. I am glad you offered those programs.
Nothing. Everybody was super nice... and friendly... and helpful. They went out of their way to be helpful. The people across the street at the Toyota dealership were terribly rude and disrespectful. We left and came to the Ford dealership and it was awesome! thank you!
Continue to communicate - which was done to my satisfaction
Sales person and manager were knowledgable and honest.