San Francisco, CA
Stay as far away from Dr. Castenada as you can. She??s like a vulture. Dr. Castenada is the worst dentist I??ve ever been to plus I really question the authenticity of the positive reviews posted here. When someone posted something negative about her, Dr. Castenada sent out a mass email asking her ??friends? to post positive reviews about her to counter the negative review. I still have the email.
When Dr. Castenada replaced my crowns, I complained several times about sensitivity. Her response would be to make a stupid, ugly face and weird noise through her teeth. So when I went to see Dr. Felton, he adjusted my bite and the sensitivity went away. Why didn??t Dr. Castenada offer to do that for me? And she claimed to be an expert? What a joke!
I think its an insult to all the great dentists out there to refer to Dr. Castenada as a Dr. so I??m going to refer to her as Becky.
Becky befriends her patients and is always hitting them up to invest in high risk investments that her ??friends? are pushing and I use the term friends loosely b/c I don??t believe she has many. She has a reputation for doing this to many of her patients. It wouldn??t surprise me if Becky gets a referral fee. My regular dentist thinks that??s very unethical and I agree.
One time Becky kept me waiting in the reception area, only to emerge 20 minutes later holding a new pair of shoes in her hands and asking me my opinion on the shoes. I don??t care about your dumb shoes!
Another time, Becky offered to do Botox on me. She had just administered it on her face and asked me ??it looks good, huh?? I wanted to tell her she looked like a freak, instead I told her I wasn??t ready for that. Then she had the nerve to touch my forehead and said ??you do have some furrows here.? First of all, if I were to do Botox I wouldn??t go to a dentist for it and second of all I would go to a dermatologist or plastic surgeon that is experienced in that sort of thing. But what nerve to point out my flaws when I didn??t even ask her to.
My advice, go see Dr. Richard Felton - he??s a far superior dentist with great bedside manner. I get many compliments about my teeth. Oh and his rates are much more reasonable than Becky??s.