I received a call shortly after indicating my interest in having my lawn aerated. Ricky gave me an initial quote that was lower than the competitor's. The whole transaction was very professional; the appointment time was 2 days in advance, and he promised he'd call a half hour before arriving (which he did). After surveying my lawn, he gave me an even lower quote. Ricky showed me the process during and after the aeration. My lawn requires a lot of TLC (there are a lot of weeds), but it looks like the grass is getting greener and starting to take over.