I bought my first Pilot from Theo. I loved the vehicle and Theo was fantastic to work with. When I was ready to trade my Pilot in, there was no question that I was going to do business with Findlay-Nolte Honda. Every time I had the Pilot in for service work, I had an extraordinary experience with the service team. In addition to that, Theo would always recognize me and come say hi. He never asked when I was going to buy another car from him - he just came to say hi and make sure everyone was taking good care of me. I bought the first Pilot from Theo, but Theo, Dave and Frank sold me the second one. The service department was a major part of my decision to buy another Honda. Those guys are absolutely incredible. And I'm not that easy to make happy!
Honest, professional,with tip top mechanics. My family drives from Little Rock for the quick service and courtesy displayed by staff.
Everyone had their own process and owned it from the beginning to the end. From 1st 'Hello' greet to the last 'Thank you for coming' was with great empathy. Dr. Shahwan, you have a very kind,polite and professional team working for you.
They take good care of their customer. If I needed to buy a car I would buy from them. Thank you again!