Positive experiences: I have emailed customer service on a few occasions and have been pleased with all the responses. One in particular was for a price drop that occurred after my ring was ordered but before it was shipped. They gave me the discount without a hassle. I will gladly continue doing business with them.
This jewelry store is fantastic. They have a ton of designer rings and platinum settings. I select my diamond and the semi-mount on two separate visits; however I will recommend doing the whole process at ones since I couldnt sleep till the next day to have my diamond set into the fabulous ring setting and show it off to all my friends.