
Jeff B.
Sherman Oaks, CA
The Grand
DO NOT MOVE HERE. I repeat, DO NOT MOVE HERE.
The only reason they get even one star is because we met a few nicer people who worked there. The building itself deserves a zero.
I could repeat all the other tenants realistically said (not the marketing shills), but they did such a lovely job describing the sub-standard facility with the repeated and ground-in dog feces and urine in the hallways, the repeated false fire alarms, the lack of security, dozens of strangers in the building weekly, the streetwalkers, the slum-like carpets and walls, the phony promises from management, the lack of hot water, the worthless security staff, the dungeon-dark parking, the broken, leaky laundry rooms, water being turned off weekly, and of course barking, yelping dogs at 3 a.m. We often said that animals lived there...and they had pets.
We could only stand to be there for a year and would have moved out sooner, but for the lease we stupidly signed for that period. They wouldn't even let us see the apartment we were renting until we paid for it...only showed us the model. Gosh, in retrospect, we should have known better. We were lied to about the extra fees tacked on to our rent too. And with all that, they still raised our rent. We have moved out and of course have been ripped off for most of our deposit monies. The company has broken the law by not returning them in the lawful period, deducted far too much and naturally did not give interest.
One more time: DO NOT MOVE HERE. You'll be sorry like we were. There is NOTHING grand about the Grand Apartments.